Serbian-Speaking Trust & Safety Specialist - Sofia

Mercier Consultancy Group; Portugal; On-site; EUR 20,000 - 29,000; Full time

Benefits offered by this job

Fully Paid Relocation Package

Full Training Provided

Health Insurance

Monthly Performance Bonus

Job summary

Mercier Consultancy Group seeks a Serbian-speaking Digital Trust and Safety Specialist to moderate content and uphold safety standards for a global social media platform. You will work on-site in Sofia, apply cultural insights to moderation tasks, and contribute to policy improvements with cross-functional teams.

The role requires native Serbian, high English proficiency, and a valid EU passport for relocation.

Qualifications

• Native or fluent Serbian (spoken and written) is mandatory.
• High level of English proficiency to work in an international office culture.
• Valid EU passport (mandatory relocation) to Sofia, Bulgaria.
• Excellent communication and ability to work on-site in Sofia.

Responsibilities

• Moderate user-generated content on social platforms in line with guidelines.
• Identify trends in online harm and help enforce safety policies.
• Apply cultural understanding of the Serbian-speaking market to moderation tasks.
• Collaborate with cross-functional teams to improve safety protocols.

Skills

Serbian language

Content moderation

Communication skills

Analytical thinking

Discretion

Job description

Mercier Consultancy Group seeks a Serbian-speaking Digital Trust and Safety Specialist to moderate content and uphold safety standards for a global social media platform. You will work on-site in Sofia, apply cultural insights to moderation tasks, and contribute to policy improvements with cross-functional teams.

The role requires native Serbian, high English proficiency, and a valid EU passport for relocation.