Serbian Speaking Digital Trust and Safety Specialist - Work In Sofia, Bulgaria

Mercier Consultancy Group; Portugal; On-site; EUR 20,000 - 29,000; Full time

Benefits offered by this job

Fully Paid Relocation Package

Full Training Provided

Health Insurance

Monthly Performance Bonus

Job summary

Mercier Consultancy Group seeks a Serbian-speaking Digital Trust and Safety Specialist to moderate content and uphold safety standards for a global social media platform. You will work on-site in Sofia, apply cultural insights to moderation tasks, and contribute to policy improvements with cross-functional teams.

The role requires native Serbian, high English proficiency, and a valid EU passport for relocation.

Qualifications

• Native or fluent Serbian (spoken and written) is mandatory.
• High level of English proficiency to work in an international office culture.
• Valid EU passport (mandatory relocation) to Sofia, Bulgaria.
• Excellent communication and ability to work on-site in Sofia.

Responsibilities

• Moderate user-generated content on social platforms in line with guidelines.
• Identify trends in online harm and help enforce safety policies.
• Apply cultural understanding of the Serbian-speaking market to moderation tasks.
• Collaborate with cross-functional teams to improve safety protocols.

Skills

Serbian language

Content moderation

Communication skills

Analytical thinking

Discretion

Job description

Serbian Speaking Digital Trust and Safety Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm, dedicated to bridging the gap between top-tier talent and industry-leading global enterprises. As we continue to expand our reach, we remain the primary partner for exclusive Jobs in Bulgaria, ensuring that our candidates secure roles that define their professional future.

Job Overview

We are currently looking for a motivated professional to join a global social media powerhouse for a Serbian Speaking Digital Trust and Safety Specialist position in Bulgaria. This role is essential in safeguarding online communities, moderating content, and maintaining the integrity of digital platforms for millions of users worldwide.

Key Responsibilities

• Monitor and moderate user-generated content on social media platforms to ensure community guidelines are upheld.

• Identify, analyze, and enforce emerging trends in online harm to protect the digital ecosystem.

• Apply deep cultural understanding of the Serbian-speaking market to context-sensitive moderation tasks.

• Collaborate with cross-functional teams to refine internal safety protocols and improve platform quality.

• Handle sensitive reports with high levels of discretion, emotional intelligence, and analytical precision.

• Ensure that all platform interactions remain professional and aligned with international social media safety standards.

• Contribute to the continuous improvement of content policies based on real-time feedback from the platform.

• Native or fluent Serbian (spoken and written) is mandatory for this role.

• Valid EU passport (mandatory requirement for relocation).

• A strong interest in social media industry dynamics and digital ethics.

• Excellent communication skills and ability to work in an on-site, professional environment in Sofia.

• Resilience and the ability to process diverse types of digital content with a focus on safety.

• High level of English proficiency to work effectively within our international office culture.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training to ensure you excel in your role.
• Comprehensive Health Insurance package.
• Fully Paid Relocation Package (flight, transfer, hotel) to make your move to Sofia seamless.
• Attractive Monthly Performance Bonus based on your commitment and results.
• Exceptional career growth opportunities within the global social media sector.
• And Much More…

Life in Bulgaria

Living in Bulgaria offers a unique blend of vibrant city life, stunning natural landscapes, and a rich historical heritage. As one of Europe’s fastest-growing hubs for Serbian-speaking jobs, Sofia provides an affordable yet high-quality lifestyle, characterized by its mild climate, lively cafe culture, and welcoming local community. Bulgaria is truly an ideal destination for ambitious professionals looking to advance their careers.

Our full relocation package ensures that your transition to Bulgaria is stress-free, allowing you to enjoy everything this beautiful country has to offer immediately. From the bustling nightlife and dining scene in Sofia to the breathtaking mountains nearby, living in Bulgaria provides the perfect balance of professional challenge and personal enjoyment. Experience the best of European career growth in the heart of Bulgaria today.