Senior Staff Product Designer - AI

Deel; Portugal; À distance; EUR 106 000 - 168 000; Plein temps

Résumé du poste

Deel is seeking a Senior Staff Product Designer to lead the design vision for Deel's AI vertical. You will shape the end-to-end experience for AI products, including Akai, conversational interfaces, agents, and developer tools, spanning in-chat interactions to proactive notifications and human-in-the-loop interventions.

You will mentor a growing design team, partner with engineering, product, and leadership, and codify craft standards to ensure coherent, high-quality AI experiences across

Qualifications

• 8+ years as a Product Designer in a fast-paced environment, with at least 3 years operating at Staff level or above.
• Deep experience designing AI-powered products—including conversational interfaces, chatbots, AI agents, copilots, or intelligent automation.
• Proven track record of leading design for AI or ML products from zero-to-one and through iterative scaling.
• Strong multi-disciplinary skills across UI, UX, interaction design, and visual design, with a proven ability to craft functional yet delightful experiences for complex workflows.
• Deep understanding of AI/ML product design patterns—prompt design, conversational UX, agentic workflows, human-in-the-loop patterns, progress disclosures, and trust calibration.
• Comfort with technical AI concepts and collaboration with ML engineers and researchers on interaction models.
• Active use of AI tools in the design workflow—prototyping, research synthesis, design exploration.
• Outstanding communicator and facilitator who can align teams through design narratives.
• Mentoring and growing designers to learn, progress, and deliver high-quality work.
• Comfortable navigating ambiguity, balancing user needs with business objectives.
• Strong cross-functional collaboration with product, engineering, data science, and business partners.
• Data-informed and evidence-driven design.
• Passionate about design and AI intersection for global workflows.

Responsabilités

• Define the design direction for Deel's AI vertical, Akai, conversational interfaces, agents, labs, and developer experience tools.
• Establish the strategic approach for intelligence surfaces across the platform—proactive notifications, anomaly detection, in-chat actions, and workflow automation.
• Shape strategic conversations using insights and design vision to uncover opportunities across the AI product portfolio.
• Collaborate with the Principal Designer to ensure coherence between conversational AI and intelligent OS boundaries.
• Lead cross-team collaboration within the AI vertical; align designers, engineers, product managers, and business partners.
• Codify craft standards for AI interactions and create reusable approaches for AI experiences.
• Prototype quickly to explore new interaction patterns for conversational AI and agent-driven workflows.
• Mentor and grow the design team, and ensure quality across AI products.
• Drive research practices and defend user insights in cross-functional decisions.
• Take accountability for progress and outcomes, shipping high-quality AI experiences.

Connaissances

AI design

Conversational UX

Agentic workflows

Human-in-the-loop

Prototyping

Mentoring designers

Cross-functional collaboration

Research methods

Data-informed design

Communication skills

Description du poste

About Deel

• Deel is the all-in-one and HR platform for global teams.
• Their vision is to unlock global opportunity for every person, team, and business.
• Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform.
• With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries.
• The team consists of 7,000 employees spanning more than 100 countries and speaking 74 languages.
• Deel is the fastest-growing Software as a Service (SaaS) company in history.
• In 2024, the company paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries.
• Achievements include recognition in CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and Y Combinator's top companies list.
• The company maintains a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google.
• Deel is backed by a $17.3 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years.

About the Role

• We're looking for a Senior Staff Product Designer to lead the design vision for Deel's AI vertical.
• This role sits at the intersection of conversational AI, agentic workflows, and intelligent automation, shaping the experiences that define Deel's next-generation platform.
• You'll own the end-to-end design strategy for our AI products, including Deel AI, Akai, conversational interfaces, AI-powered agents, and developer experience tools.
• Your scope covers everything from in-chat interactions and agent-driven workflows to proactive notifications, anomaly detection, and human-in-the-loop interventions across payroll, HR, and compliance.
• You'll work closely with the Principal Designer (who leads intent bar orchestration and the intelligent OS layer) to establish a seamless handoff between conversational AI, agentic actions, and the broader platform experience.
• You'll lead a growing team of designers and partner directly with engineering, product, and leadership to set the direction for AI design at Deel-codifying craft standards, mentoring designers, and influencing strategy across verticals.
• Designers are encouraged to explore how AI can enhance both the design process and the product experience, including improving design workflows, prototyping faster, exploring new interaction patterns, or helping shape AI-powered product experiences.

What You'll Be Doing

• Lead AI design strategy:
  • Define the design direction for Deel's AI vertical, Akai, conversational interfaces, agents, labs, and developer experience tools.
  • Establish the strategic approach for how intelligence surfaces across the platform-from proactive agent notifications and anomaly detection to in-chat actions and workflow automation.
  • Shape strategic conversations using insights, narratives, and design vision to influence direction and uncover new opportunity spaces across the AI product portfolio.
  • Work in close synergy with the Principal Designer to define the boundary between conversational AI (your scope) and intent bar orchestration and the intelligent OS (their scope), ensuring seamless handoff and coherence.
• Drive craft excellence across AI experiences:
  • Codify craft standards for AI interactions by formalizing patterns, quality expectations, and reusable approaches that emerge from practice.
  • Ensure coherence across the AI vertical, reducing fragmentation and inconsistencies between teams building conversational, agentic, and automated experiences.
  • Turn implicit good design into explicit guidelines and mentor designers to consistently apply high-quality craft to AI products.
  • Design and prototype at speed-rapidly exploring new interaction patterns for conversational AI, agent-driven workflows, and human-in-the-loop experiences.
• Own collaboration and communication:
  • Drive effective cross-team collaboration within the AI vertical, fostering alignment and shared ownership across designers, engineers, product managers, and business partners.
  • Influence alignment through clear narrative and communication-managing stakeholders across teams with minimal oversight.
  • Shape shared understanding through compelling design narratives that connect AI design choices to user impact and business outcomes.
  • Partner with the design system team to ensure AI-enabled workflows, agentic UI patterns, and tool integrations are reflected in the system.
• Take ownership and drive outcomes:
  • Lead problem spaces within the AI vertical, setting direction and defining success for complex, ambiguous initiatives.
  • Anticipate challenges and opportunities ahead of time, creating clarity before issues materialize across DAI, agents, and conversational AI.
  • Make prioritization and trade-off decisions that unblock teams and maintain momentum across the AI product portfolio.
  • Take accountability for progress and outcomes-shipping high-quality AI experiences that move the needle for customers and the business
• Champion customer focus and research:
  • Establish user research and customer insight practices within the AI vertical, ensuring empathy and evidence are embedded from problem framing through delivery.
  • Drive competitor and market analysis that shapes AI design direction and informs strategic priorities across teams.
  • Champion quality control by defining dogfooding rituals and feedback loops that surface issues early and raise the bar for AI experience quality.
  • Coach designers on research methods and ensure the voice of the customer is represented in cross-functional decisions about AI products.
• Mentor and grow the team:
  • Shape design org culture within the AI vertical, driving initiatives that improve how designers work and grow.
  • Invest time in coaching and supporting designers-turning successful experiments into repeatable approaches that others can build on.
  • Provide mentorship and constructive feedback that fosters growth, skill development, and career progression for product designers.
  • Thrive in ambiguous or rapidly evolving contexts, and help others do the same.

What You'll Bring

• 8+ years as a Product Designer in a fast-paced environment, with at least 3 years operating at Staff level or above, leading holistic design for complex product areas.
• Deep experience designing AI-powered products-including conversational interfaces, chatbots, AI agents, copilots, or intelligent automation. A portfolio that demonstrates this work is essential.
• Proven track record of leading design for AI or ML products from zero-to-one and through iterative scaling.
• Strong multi-disciplinary skills across UI, UX, interaction design, and visual design, with a proven ability to craft functional yet delightful experiences for complex workflows.
• Deep understanding of AI/ML product design patterns-**prompt design**, **conversational UX**, **agentic workflows**, **human-in-the-loop patterns**, **progressive disclosure of AI capabilities**, and **trust calibration**.
• Comfort with technical AI concepts and the ability to collaborate deeply with ML engineers and AI researchers on interaction models, error states, and confidence thresholds.
• Active use of AI tools in your own design workflow-prototyping, research synthesis, design exploration, or code-assisted design.
• Outstanding communicator and facilitator who can bring people together, build strong relationships, and gain alignment across teams through inspiring design narratives.
• Experienced in mentoring and growing designers-providing guidance that enables them to learn, progress, and deliver high-quality work.
• Comfortable navigating ambiguity at speed, driving clarity from complexity, and balancing user needs with business objectives in rapidly evolving product areas.
• Strong cross-functional collaboration skills-builds trust with product, engineering, data science, and business partners to deliver coherent, impactful experiences.
• Data-informed and evidence-driven-your design work is rooted in experimentation, user research, and measurable outcomes.
• Passionate about the intersection of design and AI, with a genuine curiosity about how intelligent systems can transform complex global workflows.

Nice to Have

• Knowledge of payroll, HR, fintech, or compliance domains is a strong plus.

Compensation & Benefits

• Salary ranges are quoted in USD as a consistent global reference. Your offer will be localized to your country's currency using a market-aligned conversion.
• Final pay is based on objective, job-related criteria including experience, skills, and location.
• Stock grant opportunities dependent on your role, employment status and location.
• Additional perks and benefits based on your employment status and country.
• Optional flexible working office membership, with IWG.