Senior Specialist, Product Development

MasterCard; Lisboa; Presencial; EUR 55 000 - 85 000; Tempo integral

Resumo da oferta

Mastercard is seeking a Senior Specialist in Product Development to lead data insights for token services and fraud analysis. You will extract and interpret data to inform product decisions, collaborate across teams, and help shape the product roadmap with a data-driven approach.

You will work in a data-centric role focused on analytics, reporting, and continuous improvement to optimize end-user experiences and security in digital payments across digital wallets.

Qualificações

• Hands on experience in data manipulation and data analysis.
• Intermediate level in SQL and databases.
• Data warehouse and data tools, for example Tableau/Splunk/data cubes…
• Expertise in extracting data based on requirements and then building reports with accuracy and consistency.
• Excellent attention to detail and ability to read and interpret data.
• Experience contributing data-driven product ideas accepted by senior leaders.
• Proficient Excel or similar spreadsheets.
• Ideally some experience of testing and software quality.
• Ideally some experience in fraud analysis and prevention.
• Understands business context and customer use cases.
• Clear verbal and written communication.
• Improve team processes that accelerate product development and delivery.

Responsabilidades

• Act as the team’s data and analytics expert, delivering high-quality data, reports and insights.
• Identify reporting gaps and collaborate to address them.
• Support cross-functional data requests and dashboard needs.
• Leverage PM frameworks to manage ongoing product enhancements.
• Deploy test and learn experiments to optimize user and customer experience.
• Translate business requirements into data-driven product decisions.

Conhecimentos

Data analysis

SQL

Tableau

Data extraction

Excel

Fraud analysis

Communication

Process improvement

Software testing

Data quality

Ferramentas

Tableau

Splunk

Data cubes

Descrição da oferta de emprego

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary Senior Specialist, Product Development Overview Token Services Lifecycle management team is responsible for ensuring customers can manage every token (digital card) in every digital wallet, allowing Mastercard Digital services to scale. The Digital Payments Product Manager – Data Insights and Analysis in this team will be responsible for data management related to tokens, so it is a requirement to have good ability for handling data and good acumen for data interpretation and reporting. The Digital Payments Product Manager – Data Insights and Analysis will also take a data-driven approach to product enhancements, extracting the required data from the difference sources, identifying opportunity areas and contributing to the Product roadmap, prioritizing work to deliver against key areas of focus, especially on fraud analysis and fraud detection.

Responsibilities

• Acting as the team’s data and analytics expert, providing timely, high quality, reliable data, reports and analytics
• Look for gaps in reporting and analytics, and work with cross functional teams to address them Support cross functional teams in data requests Leverage the Product Management frameworks to manage the delivery of ongoing innovation and enhancements to focus Products Deploy test & learn experimentation to ensure that the end user and customer experience is continuously optimized Leverage working knowledge of Mastercard business, systems, products and customer requirements to make fact-based business and product decisions Take accountability for the delivery of key product enhancements and partner with Guild members
• Leverage data & dashboards to quickly identify Product performance challenges, making recommendations on proposed action plans. Proactively communicate situation and proposed solutions to senior management
• Participate in cross-functional teams in the development of business requirements to achieve Product objectives
• Drive institutionalized knowledge through the use of consistent product documentation (e.g., support documents) across the Product Management framework
• Lead by example with hands‑on approaches to demonstrate data management, product management excellence and share best practices

Requirements

• Hands on experience in data manipulation and data analysis
• Intermediate level in SQL and databases
• Data warehouse and data tools, for example Tableau/Splunk/data cubes…
• Expertise in extracting data based on requirements and then building reports based on the extracted data, with extreme accuracy and focusing in consistency
• Excellent attention to detail, ability to read and interpret data and discern between valuable and not relevant information
• Experience contributing data-driven product ideas that were accepted for development and/or enhancement by senior leaders
• Proficient Excel or any other worksheets software
• Ideally some experience of testing, and software quality
• Ideally some experience in fraud analysis and prevention
• Understands and can explain the business context and the associated customer use cases
• Verbal and written communication is clear and concise
• Improve team processes that accelerate product development, delivery, drive innovation, lower costs, and improve quality

Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Everyone wants easier ways to pay; we invent them. Checkout lines are slow; we speed them along. Merchants want more sales; we give them data and insights. People need financial access; we connect them. Corporate purchasing is complicated; we make it simple. Commuters are busy; we speed them on their way. Governments need greater efficiencies; we help create them. Small businesses are virtual; we give them access to a world of buyers. Retailer wants to fight fraud; we provide the tools.