Senior Solutions Engineer – Remote GPU Cloud Infra

Pragmatike; Lisboa; Remote; EUR 90,000 - 130,000; Full time

Job summary

Pragmatike is hiring a Senior Solutions Engineer to own the technical side of enterprise relationships from pre-sales through onboarding and ongoing production usage. You will work with enterprise customers, account managers, product and infra teams to ensure successful deployment, operation and scaling of workloads.

The role requires deep hands-on infrastructure skills, strong communication, and initiative in a fast-moving environment. English fluency is required; French is a plus.

Qualifications

• 5+ years in a customer-facing technical role (solutions engineer/architect).
• Experience with cloud infrastructure, GPU infrastructure or enterprise compute.
• Strong hands-on knowledge of Linux, VMs, Kubernetes, networking, storage and GPUs.

Responsibilities

• Own enterprise customer onboarding and first workloads through to production.
• Serve as the technical point of contact, troubleshoot issues, and escalate when needed.
• Lead technical discovery, design, sizing, demos and POCs with the commercial team.
• Design and run POCs with clear success criteria for production readiness.
• Debug workloads hands-on, including multi-GPU workloads with customer engineers.
• Monitor account health, identify risks, communicate incidents and RCAs.
• Collaborate with Account Management, Product, SRE and Engineering to translate needs into solutions.
• Improve onboarding and operational processes by spotting recurring issues.

Tools

Linux

Virtual machines

Kubernetes

Networking

Storage

NVIDIA GPUs

Job description

Pragmatike is hiring a Senior Solutions Engineer to own the technical side of enterprise relationships from pre-sales through onboarding and ongoing production usage. You will work with enterprise customers, account managers, product and infra teams to ensure successful deployment, operation and scaling of workloads.

The role requires deep hands-on infrastructure skills, strong communication, and initiative in a fast-moving environment. English fluency is required; French is a plus.