Senior Software Engineer (Dev Platform)

Iterable; Lisboa; Presencial; EUR 67 000 - 88 000; Tempo integral

Descrição da oferta de emprego

Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.

With a global presence—including offices in San Francisco, Denver, London, Sydney, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together!

As a Senior Software Engineer on the Developer Platform Team, you will improve the platform foundations that Iterable engineers rely on to build, test, deploy, and operate services safely at scale. Your work will span the developer workflow end-to-end: from Scala, Bazel, and CI systems, through deployment workflows and self-service platforms, down to the Kubernetes and cloud infrastructure that make those experiences reliable in practice.

This is a hands‑on senior engineering role for someone who is equally comfortable improving the inner loop for developers and owning the production platform systems behind it. You will lead high-leverage projects across build, test, deployment, and runtime infrastructure; drive work that reduces developer friction while improving reliability and cost efficiency; and partner closely with product engineering, infrastructure, security, and SRE to turn platform pain points into durable solutions.

• Own the developer delivery path end to end: Improve the systems engineers' use to build, test, package, deploy, and validate changes with confidence across local development, CI, and production rollout workflows.
• Lead shared engineering foundations: Evolve common libraries, build patterns, service templates, internal platform capabilities, and paved-path workflows that many teams depend on.
• Improve CI performance, capacity, and reliability: Drive improvements to build and test feedback loops, runner health, workload placement, and failure isolation so engineers get faster, more predictable results.
• Strengthen deployment and release infrastructure: Own and improve the control‑plane systems that underpin delivery, including GitOps workflows, rollout orchestration, self‑service deployment tooling, and the operational paths used to debug and recover production changes.
• Take ownership of platform runtime infrastructure: Help operate and improve the Kubernetes and cloud infrastructure that underpins the engineering workflow, including cluster behavior, node‑pool strategy, workload scheduling, access patterns, and reliability guardrails.
• Turn recurring friction into durable leverage: Diagnose repeated failure modes across build, CI, deploy, and runtime systems, then solve them through automation, better defaults, observability, documentation, and platform product improvements.
• Use AI to accelerate platform engineering safely: Apply tools like Cursor, Claude, and agentic workflows to codebase migrations, CI triage, platform automation, and internal tooling development with strong verification and guardrails.
• Partner across engineering with senior ownership: Work closely with service teams and technical leaders to guide adoption, explain trade‑offs, lead migrations, and make the paved path easier to use over time.

What We're Looking For

We prioritize strong software engineering fundamentals, systems thinking, and the ability to own ambiguous, cross‑cutting platform problems from diagnosis through rollout. You do not need to have used our exact stack, but you should be comfortable learning deeply, operating in shared production systems, and building tools and infrastructure that other engineers depend on every day.

• Strong software engineering fundamentals in Scala, Java, Kotlin, or another production language; able to read, modify, test, and review service code in a large shared codebase.
• Experience owning a developer platform or infrastructure systems, such as build platforms, CI/CD, deployment tooling, internal developer portals, Kubernetes platforms, or cloud runtime infrastructure.
• Strong working knowledge of build systems and delivery workflows; familiarity with Kubernetes, GitHub Actions, ArgoCD, Backstage, Bazel, EngFlow
• Ability to debug complex failures that cross boundaries between application code, build tooling, CI runners, deployment systems, Kubernetes, and cloud infrastructure.
• Experience leading migrations or foundational platform changes with a meaningful blast radius, including rollout planning, risk management, communication, and follow‑through on adoption.
• Product‑minded approach to internal platform engineering; you care about usability, feedback loops, self‑service, operational clarity, and whether platform investments make engineers faster and more confident.
• Comfort using AI tools such as Cursor, Claude, or similar systems for real engineering work, including codebase exploration, migration support, test generation, CI triage, and agent orchestration.
• Good judgment about AI‑assisted automation: able to break complex tasks into plans, prompts, verification steps, and review loops with appropriate human oversight and safety guardrails.
• Clear communicator who can work across product engineering, infrastructure, and security teams, explain trade‑offs, keep stakeholders informed, and make steady progress in ambiguous technical areas.

What we offer

• Private Medical Insurance
• Meal Allowance: 8.55€ per day
• Community Days (days for us to give back to the community)
• Paid Annual Leave (22 days)
• Global Lifestyle Reimbursement Account

The base salary range for this position in Lisbon, Portugal, is €66,500 – €88,000 per year (gross). This range is provided in anticipation of the requirements of the EU Pay Transparency Directive (2023/970), which EU member states are implementing into national law, and reflects the expected compensation at the start of employment for this role.The final offer will be determined based on your experience, qualifications, and performance throughout the selection process, while also ensuring alignment with our internal equity principles.

You may see all job vacancies on our official Iterable channels:

Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender‑identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.

Criminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors.
Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender‑identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.

Note from Iterable Select...

At Iterable, our people are our greatest asset and we believe in fostering an environment where a diversity of perspectives can thrive. Below is a set of voluntary demographic questions and if you choose to fill them out, we’ll use your data (in aggregate only) to help identify areas for improvement in our process. Your responses, or your choice to not respond, will not be associated with your specific application and will not be used in any way as part of our hiring decision.

Will you now or in the future require sponsorship for an employment visa status? * Select...

Are you legally authorized to work in Portugal? * Select...

Data Protection Officer. You may contact our Data Protection Officer at [e-mail] or by writing to the address above, Attn: Data Protection Officer.

• Categories of Personal Data We Collect

We may collect the following categories of personal data about you during the recruitment process:

Category

Examples

Name, email address, phone number, postal address, online profile URLs

Professional and employment information

Resume/CV, cover letter, work history, job titles, employer names, professional qualifications, licenses, certifications

Education information

Degrees, institutions attended, dates of attendance

Assessment and interview information

Interview notes, test results, work samples, assessment scores

Background check results, reference check responses, where permitted by applicable law

Communications

Correspondence between you and Iterable relating to your application

Inferences

Assessments of your qualifications, skills, and suitability for a role, including outputs generated by automated decision making tools

Protected classification characteristics

Information voluntarily provided for equal opportunity monitoring purposes, such as gender, race/ethnicity, veteran status, and disability status

Sensitive personal information

Government‑issued identifiers (e.g., Social Security number, passport number) collected where required for background checks or right‑to‑work verification

• Data Collection. We obtain your personal data from the following sources:
• Directly from you, when you submit an application, communicate with our recruiting team, or participate in interviews or assessments.
• Publicly available sources, such as professional networking sites (e.g., LinkedIn) and public portfolios or websites.
• Recruitment agencies and service providers who refer you for potential employment.
• Your references, individuals you have identified or who are otherwise known to us.
• Our service providers, such as background check providers and recruiting platforms, who process data on our behalf.
• Data Processing PurposesWe process your personal data for the following purposes:
• Evaluating your candidacy: Reviewing applications, conducting interviews and assessments, evaluating qualifications, and making hiring decisions.
• Managing the recruitment process: Scheduling interviews, communicating with you about your application status, and coordinating with hiring managers.
• Conducting pre‑hire checks: Verifying references, conducting background checks, and confirming right‑to‑work eligibility where applicable and permitted by law.
• Equal opportunity monitoring: Processing voluntary diversity and inclusion information to monitor and improve our hiring practices, where permitted by law.
• Automated screening and assessment: Using automated decision‑making technologies, including AI, to assist in evaluating applications and facilitating recruitment
• Legal compliance: Complying with applicable laws, regulations, and legal processes, including record retention obligations.
• Defending legal claims: Establishing, exercising, or defending legal claims arising from the recruitment process.

Your personal data is not sold or shared (as those terms are defined under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) for cross‑context behavioral advertising purposes.

Whether you provide your personal data is voluntary. However, if you do not provide certain information (such as your name, contact details, and work history), we may be unable to evaluate your candidacy or progress your application.

• Data Sharing. Your personal data needs to be shared with cloud service providers located in the United States of America (US) and engaged by Iterable to help manage our recruitment and hiring processes.
• Automated Decisioning Notice. We leverage Automated Decision Making Technologies (ADMT) including AI to facilitate recruitment efforts. You may request an alternative method to ADMT reviews and you always have the right to know the ADMT output about you. We require a human with meaningful involvement when using automation tools in an employment context.
• Anti‑Bias and Anti‑Discrimination. Where AI is used in ADMTs, we ensure that Large Language Models (LLMs) can evidence anti‑bias testing or similar proactive efforts to avoid unlawful discrimination against an applicant or class of applicants on a basis protected by law.
• EU/EEA and UK Applicant Data Processing: Lawful Basis. If you are applying from one of the European Union (EU) or European Economic Area (EEA) or the United Kingdom (UK) we process your personal data under the legitimate interests basis for the solicitation, evaluation, and selection of applicants for employment available through Art. 6(1)(f) of the Regulation (EU) 2016/679 General Data Protection Regulation (GDPR).
• Data Transfers to the US.If you are located outside of the US, your personal data will be transferred to the US because we use job applicant platforms in the US to process applications (see ‘Data Sharing’ above). The European Commission has determined that US data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, therefore Iterable has implemented appropriate additional data protection safeguards through the European Commission’s approved standard contractual clauses (SCCs) or the UK Information Commissioner’s Office SCC Addendum.
• Data Retention. Your personal data will be retained by Iterable for six months (unless legally required to keep it longer) starting from when you apply to Iterable. See ‘Your Privacy Rights’ below for other data deletion options.

10. Your Privacy Rights. Under the GDPR and certain US state laws, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. Privacy requests are processed by Iterable using this link: https://preferences.iterable.com/privacy . Iterable will take reasonable steps to verify the requestor’s identity and we may ask for proof of identity to responsibly respond to privacy requests. Applicants have the right to lodge a complaint with their local data protection authority if we have not satisfactorily responded to their data request or complaint about how we process their personal data.

11. Contact Us. If you have any queries in relation to the use of your candidate information, please contact [e-mail] or our data protection officer at dpo@iterable.

Note from Iterable Select...

At Iterable, our people are our greatest asset and we believe in fostering an environment where a diversity of perspectives can thrive. Below is a set of voluntary demographic questions and if you choose to fill them out, we’ll use your data (in aggregate only) to help identify areas for improvement in our process. Your responses, or your choice to not respond, will not be associated with your specific application and will not be used in any way as part of our hiring decision.

Will you now or in the future require sponsorship for an employment visa status? * Select...

Are you legally authorized to work in Portugal? * Select...