Senior Service Technician

Alerta Emprego; Portugal; On-site; EUR 42,000 - 60,000; Full time

Job summary

Alerta Emprego is seeking a Field Service Engineer to join our team in Lisbon, Portugal. You will perform on-site installation, commissioning, maintenance, and repair of Grundfos pump systems and water technology solutions for critical infrastructure across diverse customer environments.

You will diagnose mechanical and electrical issues, troubleshoot PLC/VFD controls, and provide hands-on training to customers.

Qualifications

• 3+ years of field service experience with pumps or rotating equipment.
• Strong knowledge of mechanical systems and electrical controls.
• Experience with PLCs and VFDs troubleshooting is a plus.
• Valid driver’s license and willingness to travel regularly.

Responsibilities

• Perform on-site installation, commissioning, and start-up of Grundfos pump systems and water technology solutions.
• Diagnose and troubleshoot mechanical, electrical, and controls-related issues on customer equipment in the field.
• Execute preventive and corrective maintenance to optimize system performance and extend equipment life.
• Document service activities and generate detailed reports for customers.

Skills

Field service experience

Pumps

Mechanical systems

Electrical controls

PLC / VFD troubleshooting

Driver's license

Willing to travel

English (fluent)

Portuguese (fluent)

Education

Technical diploma in mechanical engineering

Bachelor’s degree in electrical engineering

Job description

As our new Field Service Engineer, you'll be delivering expert on-site installation, commissioning, maintenance, and repair services for Grundfos pump systems and water technology solutions that keep critical infrastructure running reliably across diverse customer environments. You'll be part of a diverse, supportive and inclusive culture, that celebrates our differences and puts people first by fostering growth, well-being, and a sense of belonging.

Location: Lisbon (Paço de Arcos).

What you will be doing

As a key part of the Field Service team, you'll create impact by providing hands-on technical expertise that maximizes system uptime and strengthens long-term customer relationships.

Your main responsibilities include:

• Perform on-site installation, commissioning, and start-up of Grundfos pump systems and water technology solutions
• Diagnose and troubleshoot mechanical, electrical, and controls-related issues on customer equipment in the field
• Execute preventive and corrective maintenance to optimize system performance and extend equipment life
• Document service activities, generate detailed reports, and recommend system improvements to customers
• Collaborate with sales, applications, and technical support teams to deliver seamless customer experiences
• Provide technical training and guidance to customers on proper operation and maintenance of Grundfos products

What makes you a great fit

Above all, you're a hands-on technical problem solver with strong mechanical and electrical aptitude, excellent customer-facing communication skills, and a genuine drive to deliver outstanding field service. We'd also imagine that you are/have:

• 3+ years of field service experience with pumps, rotating equipment, or industrial mechanical/electrical systems
• Strong knowledge of mechanical systems, electrical controls, and basic PLC/VFD troubleshooting
• Valid driver's license and willingness to travel regularly to customer sites across the assigned territory
• Technical diploma or degree in mechanical engineering, electrical engineering, or a related discipline
• Fluent English and Portuguese language knowledge

It's a plus if you also:

• Experience with Grundfos or similar pump and water technology products
• Familiarity with building management systems (BMS) and HVAC applications
• Relevant certifications such as journeyman electrician, OSHA 10/30, or confined space entry

Why you'll love working here

Day to day, you can look forward to:

• A working environment built around your needs, with flexible hours, home working opportunities and parental support.
• Annual bonuses, health insurance and a strong focus on well-being activities.
• Three days' additional paid leave for volunteering.
• On-demand training and structured development programmes to support your growth.

Valuing our differences helps us see possibilities where others can't. We therefore welcome and encourage applications from all abilities, experiences, and backgrounds. As part of our commitment to a safe and compliant hiring process, final candidates may be required to undergo a background check, subject to applicable local laws and regulations.