Senior QA Manager: Lead AI-Driven Testing (Hybrid Lisbon)

Dentsu; Guarda; Hybrid; EUR 80,000 - 110,000; Full time

Benefits offered by this job

25 vacation days

Mental Health: wellness days

Health insurance

Dentsu Academy

Hybrid working

Team events

Referral bonus program

Job summary

Merkle, a dentsu company in Lisbon, seeks a Senior Manager, QA to lead a QA team, defining standards and practices for quality strategy across client engagements. You will oversee delivery quality, mentor staff, and drive AI-enabled test design and automation to deliver high-value outcomes.

You will own the full employee lifecycle, manage workloads, and support pre-sales with strong communication and stakeholder management. Hybrid working and global collaboration are key.

Qualifications

• Significant QA experience with leadership of delivery teams and client engagements.
• Proven ability to build and retain high-performing QA teams.
• Strong knowledge of modern QA practices, test automation and QA tools.
• Hands-on understanding of AI in QA and responsible adoption.
• Excellent communication, stakeholder management, and consulting skills.
• Experience supporting proposals, pitches or pre-sales; ISTQB is a plus.

Responsibilities

• Act as senior QA SME, shaping quality strategy on client engagements.
• Define QA standards, methodologies, test strategy, automation and metrics.
• Oversee delivery quality across engagements, identifying risks early.
• Lead people management: recruiting, onboarding, career planning and development.
• Mentor teams in AI-enabled test design, automation and defect analysis.

Skills

QA leadership

Test automation

AI in QA

Stakeholder management

Client-facing

Communication

Education

ISTQB certification

Tools

Claude

Copilot

Job description

Merkle, a dentsu company in Lisbon, seeks a Senior Manager, QA to lead a QA team, defining standards and practices for quality strategy across client engagements. You will oversee delivery quality, mentor staff, and drive AI-enabled test design and automation to deliver high-value outcomes.

You will own the full employee lifecycle, manage workloads, and support pre-sales with strong communication and stakeholder management. Hybrid working and global collaboration are key.