Senior Performance Support Specialist

SmartRecruiters, Inc.; Lisboa; Teletrabalho; EUR 34 000 - 39 000; Tempo integral

Resumo da oferta

Unit4 is seeking a remote Senior Performance & Optimisation Specialist to tune Unit4 Financials by Coda and drive proactive performance improvements across Go-Live and BAU environments.

You will troubleshoot complex performance issues, develop monitoring and remediation capabilities, and ensure security and operational standards are met. This role supports a globally distributed customer base and collaborates with a small, focused team.

Qualificações

• Strong knowledge of Unit4 Financials by Coda (mandatory).
• 5+ years in customer success and performance optimisation.
• Hands-on use of AI productivity tools, such as Microsoft Copilot.
• AI-enabled productivity improvement and automation opportunities.
• Database-centric, web-enabled environment experience.
• Ability to perform database tuning with SQL queries, indexes, statistics and views.
• Understanding of database replication.
• Understanding of web services and extension kit flows.
• Experience with Java-based applications and containers (JBOSS, WildFly).
• Experience deploying systems into SaaS Azure infrastructures.
• Knowledge of TCP/IP and basic networking concepts.

Responsabilidades

• Performance tuning of Unit4 Financials by Coda, pre- and post-go-live.
• Troubleshoot performance issues across new and existing implementations.
• Develop enhanced monitoring, detection and remediation of performance issues.
• Proactive continuous performance tuning and processes to maintain optimal performance.
• Comply with information security requirements and company policies.

Conhecimentos

AI tools

Communication

Problem solving

Team player

Ferramentas

Unit4 Financials by Coda

Java (JBOSS/WildFly)

Azure SaaS infra

SQL databases

Descrição da oferta de emprego

• Compensation: EUR 34,299 - EUR 38,750 - yearly

Company Description

Meet Unit4 .With over 40 years of heritage,we’re an agile, fast growing, Cloud company that ison a mission toredefineEnterpriseResource Planning (ERP) for mid-market people-centric organisations.

With ourinnovative, self-driving, adaptive and intuitive software, our customers can spend more time on meaningful high-value work.

At the heart of what we do lies a simple yet profound purpose:Improve how people work by focusing on what truly matters.A powerful statement that enablesdifferent priorities fordifferent people.

We’re shapinghow work shouldfeel,and we empowerourpeopleby providing them with the right tools to achieve the autonomy they need - it's what makes us unique

Job Description

Key Tasks and Responsibilities

• Performance tuning of Unit4 Financials by CodaPre and Post Go Live.
• Troubleshoot performance issues across new implementations (Project) and existing implementations (BAU) ofUnit4 Financials byCoda,thisincludesTechnical and Application aspects.
• Develop enhanced, proactive monitoring,detectionand remediation of performance issues.
• Develop proactive, continuous performance tuning andprocessestomaintainoptimalperformance levels.
• Comply withthe Company's information security requirements and all Company business procedures and policies.

Team Context

• One of three in the U4F by Coda team, alongside a Senior Performance & Optimisation Consultant and a Database Administrator.
• Together you deliver proactive performance and technical support before and after go live.

Location - this role is fully remote. Occasional customer visits may be required, so candidates should be comfortable traveling for in-person meetings when needed.

Qualifications

Experience, Skills

• Good working knowledge oftheUnit4 Financials by Codaapplication (mandatory).
• 5+ years in customer success, performance optimisation.
• Hands on use of AI productivity tools, such as Microsoft Copilot.
• AI enabled productivity improvement and a sharp instinct for spotting automation opportunities.
• Previousexperience in a database-centric, web-enabled environment.
• Ability to performdatabase tuningworking with SQL queries, indexes, statistics, databaseviews.
• Understanding ofdatabase replication.
• Understanding ofweb servicesand extension kit flows.
• ExperienceofJava based application and Java containers(JBOSS, Wildfly).
• Experience implementing systems intoSaaS Azure infrastructures.
• Knowledge of TCP/IP and fundamental networking conceptsand protocols.

Personal Qualities

• Good communicationand interpersonal skills.
• Logical thinker with an aptitude for problem-solving using a solidmethodology.
• Ability to work under pressure.
• Enthusiastic and flexible.
• Strong teamplayer.

Additional Information

Who we are

We area people-first communitythatnurturesall the areas that surround your working experience.With us, you’ll be surrounded by ahigh-performanceteam that supports yourauthentic self and celebrates your uniqueness.
We believe that‘How work should feel’is an evolvingstatement.Work goes beyond tasks and everyday responsibilitiesit’s about feeling valued, empowered, promoted, impactful, seen, andappreciated.

We are reimagining how work makes people feel.

What we offer

• a culture built on trustand accountability- giving you the freedom and autonomy to be successfuland make an impact
• balance - with ourFlexible Leave Paid Time Off policy, remote workingopportunities,Global Wellbeing Days,and other great benefits
• growth opportunities -we provide the tools and guidance required so that you can focus on what really mattersto youandso, ultimately,you canachieve your best work
• talented colleagues , role models and mentors - work, learn and be inspired by some of the best talent in the software industry
• a commitment to sustainability - with initiatives such as ourEnvironmental, Social, and Governance strategy andAct4Good programme
• a safe and inclusive working environment – supported by our Employee Resource Groups, which are open to all.

Our commitment to equity

Unit4 is committed to ensuring equal opportunity for everyone. We make our hiring decisions solely based on skills, qualifications, and our current business needs. We know that diversity brings fresh perspectives, ideas, and solutions to our company. This is the essence of our culture. We also welcome and encourage people who are pregnant and/or parents-to-be to apply. If you would like to know more about our commitment to diversity, visit our blogs:

This role may require security clearance required for customer projects and access to sensitive (customer) data. That means that after you have accepted our offer, we could ask for background checks. Subject to applicable local laws, such security checks may require disclosure of personal information including criminal record declaration, right to work, personal identification and work history. No worries – we'll handle it according to local privacy laws and keep your information safe. Questions? Feel free to reach out!