Senior Integration Consultant

Descompagnons Trabalho Temporário Lda; Porto; Presencial; EUR 35 000 - 55 000; Tempo integral

Resumo da oferta

A global facilities services leader in Porto is seeking a technical expert for SAP integrations. You will coordinate with various teams to ensure seamless data flow, troubleshoot integration issues, and document processes. Ideal candidates have strong skills in SuccessFactors, SAP Cloud Platform, and integration technologies. This role requires teamwork in a geographically dispersed setting.

Qualificações

• Proven experience with SuccessFactors APIs and middleware.
• Ability to troubleshoot and debug integration issues.
• Experience working in international teams.

Responsabilidades

• Coordinate with the IT infrastructure team for integrations.
• Monitor integration processes for seamless data flow.
• Document integration processes and maintain relevant documentation.

Conhecimentos

SAP Cloud Platform Integration Services

SuccessFactors Employee Central

Technical proficiency in Payroll

Solid understanding of HR IT landscape

SuccessFactors OData API

Office tools proficiency

Expert in SAP Support portal

Ferramentas

WebEx

Jira

Confluence

Teams

SharePoint

Outlook

Word

Excel

Descrição da oferta de emprego

Overview

As a global leader in facilities services we connect people and places to make the world work better. Whether directly or indirectly, you'll play a vital role in supporting our placemakers in delivering exceptional workplace experiences for our customers. Together, we make space for people and businesses to thrive.

Location: Porto

Language: English

Main Purpose For The Position: The Lead has proven experience within SuccessFactors APIs, integration platform, middleware, system logs, BTP, SAP HR (BIB) and the HR IT landscape. The Lead has depth knowledge about use of Extensions in CPI landscape. The Lead will work together with AMS Team and interact with Level 3, Level 2 when needed.

Your Key Responsibilities Will Be

• Coordinate ISS IT infrastructure team or other 3rd party vendors to ensure fully operational integrations and connectivity.
• Assess and assist Release Management Specialist regarding Platform & CPI releases.
• Monitor integration processes to ensure data flows seamlessly and efficiently.
• Maintain automated surveillance platform for issues and warnings.
• Troubleshoot and debug integration issues to maintain system performance.
• Define and adjust monitoring levels to ensure the right problems are logged.
• Error handling/identify error root cause within CPI and scope Extensions.
• Provide KPIs and monitoring statistics to Application Support Manager and Solution Owner.
• Collaborate with relevant stakeholders about problems that needs to be acted upon.
• Explain root cause and provide resolution steps.
• Perform regression testing on solved incidents.
• Create cases and work with cases assigned in Jira, reassign and comment as required.
• Evaluate if individual incident needs to be delegated to SAP Support or other vendors for additional analysis.
• Document integration processes and maintain technical documentation or other relevant documentation.
• Ensure compliance with organizational policies and industry standards.

Professional Qualifications

• SAP Certified in SAP Cloud Platform Integration Services*
• SAP Certified Associate in SuccessFactors Employee Central
• Technical proficiency in Payroll, Time Integration setup
• Solid understanding of the HR IT landscape *
• Technical Expert in SuccessFactors OData API
• Strong understanding of SAP HR systems and integration technologies*
• Comfortable expert user in common office tools and technologies such as WebEx, Jira, Confluence, Teams, SharePoint, Outlook, Word and Excel
• Expert working in SAP Support portal and SAP Help Portal
• Skills that are mandatory for this position

Personal Qualifications

• Able to perform in a geographically dispersed international team

Why ISS

At ISS, we are more than just a service provider of cleaning, food, workplace and technical services; we are a partner in our customers' success. By creating exceptional service moments and transforming workplaces into spaces where employees feel valued, engaged and productive, we enhance productivity and help our customers to attract talent and grow their businesses. This begins with our own people through training, career development, and a supportive culture – empowering them to deliver outstanding service. We know that when our people thrive, they create spaces where our customers' employees and businesses thrive too.

ISS is a Place to Be You. Be who you are. Become what you want. Be part of something bigger.

Become more. Become ISS.

How You'll Apply

Apply directly via the link on this page by submitting a cover letter, CV and other relevant documents for the position you are applying for.

We look forward to receiving your application as soon as possible.

ISS seeks to BE a place of belonging and CREATE places where every person is welcomed, embraced, and valued for exactly who they are. Places where people feel safe, respected, represented, and supported as their authentic selves.