Senior Crm Technical Developer

Vml; Almada; Híbrido; EUR 52 000 - 75 000; Tempo integral

Resumo da oferta

A VML, empresa criativa, procura um Senior CRM Developer para a equipa CRM & Loyalty, focado no desenvolvimento e manutenção de plataformas CRM construídas sobre Microsoft Dynamics 365 para um cliente enterprise no sector de bebidas/FMCG. O papel combina desenvolvimento técnico com suporte direto ao cliente em ambiente de entrega contínua com prazos apertados.

Requer experiência sólida em HTML e CSS aplicado a plataformas de CRM/email marketing, familiaridade com Dynamics 365 e atuação com

Qualificações

• Experiência sólida em HTML e CSS aplicados a plataformas de CRM/email marketing.
• Experiência anterior com Microsoft Dynamics 365 (obrigatório).
• Experiência com clientes empresariais, em agência ou client-side.
• Autonomia e boa gestão de prioridades sob prazos curtos.
• Inglês fluente (ambiente internacional).

Responsabilidades

• Desenvolvimento e manutenção de plataformas CRM usando HTML e CSS, integradas ao Microsoft Dynamics 365.
• Construção e implementação de campanhas técnicas de CRM (email, automação), seguindo o cronograma de campanhas.
• Suporte técnico direto ao cliente, incluindo resolução de incidentes e otimizações ad-hoc.
• Desenvolvimento e otimização de conteúdo no D365 (bloques de conteúdo, templates).
• Colaboração com equipas de conteúdo e automação de marketing.
• Identificação de oportunidades de melhoria técnica que apoiem a expansão do alcance de serviços ao cliente.

Conhecimentos

Autonomia

Gestão de prioridades

Trabalho com clientes empresariais

Inglês fluente

Ferramentas

Microsoft Dynamics 365

HTML

CSS

Descrição da oferta de emprego

Descrição do cargo

VML is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and award-winning human-first work for clients including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. In 2026, VML was named Campaign's Global Network of the Year and ranked #2 Creative Network of the Year at Cannes Lions. VML's global network spans 55+ markets with principal offices in Buenos Aires, Kansas City, London, New York, São Paulo, Shanghai and Singapore. VML is part of WPP, the trusted growth partner for the world's leading brands.

Powered by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting-edge media intelligence and data solutions, creativity, production, enterprise solutions and expert strategic counsel. For more information, please visit www.Vml.Com and follow along on LinkedIn #WeAreVML.

About the Role

We are looking for a Senior CRM Technical Developer to join our CRM & Loyalty team, focusing on the development and maintenance of CRM platforms built on Microsoft Dynamics 365 for an enterprise client in the beverage/FMCG sector. The role combines technical development with direct client support in a continuous delivery environment with tight deadlines.

Responsibilities

• Development and maintenance of CRM platforms using HTML and CSS, integrated with Microsoft Dynamics 365
• Building and implementing technical CRM campaigns (email, automation), ensuring adherence to the campaign schedule
• Direct technical client support, including incident resolution and ad-hoc optimizations
• Development and optimization of content in D365 (content blocks, templates)
• Collaboration with content and marketing automation teams
• Identification of technical improvement opportunities that support the expansion of the client service scope

Requirements

• Solid experience in HTML and CSS applied to CRM/email marketing platforms
• Previous experience with Microsoft Dynamics 365 (mandatory)
• Experience working directly with enterprise clients, within an agency or client-side environment
• Autonomy and strong priority-management skills under tight deadlines
• Fluent level of English (international environment)

We believe the best work happens when we're together, fostering creativity, collaboration, and connection.

That's why we've adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.