Senior Application Support Engineer

GrabJobs; Porto; Presencial; EUR 35 000 - 50 000; Tempo integral

Resumo da oferta

A leading financial services provider in Porto seeks a Senior Application Support Engineer to enhance application support. The role involves managing production incidents, maintaining documentation, and collaborating with development teams. Candidates should have at least 3 years of experience in a similar role, good knowledge of Linux and Windows, and proficiency in scripting languages. A B2 level in English is mandatory.

Qualificações

• Minimum 3 years of experience in similar roles.
• Good level of English - minimum B2 mandatory.
• Ability to keep up with a demanding and fast-paced environment.

Responsabilidades

• Effectively manage and solve production incidents.
• Participate in change management (applications and infrastructure).
• Keep documentation up to date.

Conhecimentos

Linux administration

Windows administration

Scripting (Shell, Python, PowerShell)

Database management (Oracle, SQL Server, MySQL)

Monitoring tools (Zabbix, Grafana)

Ferramentas

BMC/Control-M

JBoss

TomCat

Apache

IIS

Descrição da oferta de emprego

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Client:

Natixis In Portugal

Location:

Porto, Portugal

Job Category:

Other

-$0-0/monthly

EU work permit required:

Yes

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Job Views:

3

Posted:

27.08.2025

Expiry Date:

11.10.2025

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Job Description:

Job Description

We are looking for an Senior Application Support Engineer to work within our application support team.

As a part of this team, you will be expected to develop technical and functional knowledge and handle support for the assigned applications, to be pro-active towards incident management and about identifying effective solutions to recurrent incidents, to continuously improve and automate procedures, to keep documentation up to date and to keep up with the dev team with regular follow-ups.

Main Tasks & Responsibilities:

· Effectively manage and solve production incidents;

· Follow-up and coordinate changes and technical operations (electrical shutdown, servers mode, etc.);

· Participate in change management (applications and infrastructure), which involves collaborating with different teams such as development, sysadmin, DBA and networking;

· Keep documentation up to date: document the components and operations of the applications (architecture, procedures, supervision need);

· Manage backup data and ensure regular restoring tests;

· Monitor applications and infrastructure in an effective way, compliant with the established SLA for all business lines;

· Control load capacity for the applications;

· Contribute consistently to the continuous automation and improvement of existing procedures;

· Work closely with the development teams on defining the architecture of new applications, according to the infrastructure standards.

Qualifications

Main Technical Requirements:

· Minimum 3 years of experience in similar roles;

· Good knowledge on both Linux and Windows environments and systems administration;

· Experience with BMC/Control-M or other industrial scheduler;

· Good knowledge of scripting languages (Shell, Python and/or PowerShell);

· Experience with JBoss, TomCat, Apache or IIS;

· Experience with databases (Oracle, Sybase, SQL Server and/or MySQL) and basic SQL knowledge;

· Experience with Infrastructure backups;

· Experience with monitoring tools (ideally Zabbix or Grafana);

· Knowledge of LDAP, Firewall, Reverse proxy, Active Directory and Kerberos;

· Basic networking knowledge.

Other Requirements:

· Good level of English - minimum B2 (mandatory);

· Ability to keep up with a demanding and fast-paced environment;