Security Platform Engineer

Jolera; Lagoa; Presencial; EUR 60 000 - 90 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive compensation

Brand discounts

Career development

Resumo da oferta

Jolera is seeking a Security Platform Engineer to design, implement, and operate enterprise security platforms enabling proactive threat detection and incident response. You will own security platform administration, client onboarding, solution integration and ongoing service improvement across multiple environments.

Requires hands-on work with EDR/XDR/SIEM and Microsoft security tools, plus strong Portuguese/Spanish communication.

Qualificações

• 3-5 years in cybersecurity platform administration and security engineering, MSP/MSSP preferred.
• Hands-on with CrowdStrike Falcon, SentinelOne, Defender, 365 Security, Proofpoint and SIEMs.
• Experience in security incident investigation, threat analysis and platform administration.
• Strong knowledge of endpoint security, identity security, email security, SIEM and IR.
• Excellent troubleshooting, analytical and customer communication skills.
• Fluent Portuguese and Spanish; English proficiency required.

Responsabilidades

• Manage and maintain enterprise security platforms like CrowdStrike Falcon, SentinelOne, Defender, M365 Security, Proofpoint and SIEMs.
• Lead end-to-end client onboarding: design, deployment, configuration and validation.
• Monitor, investigate and respond to security incidents with containment and recovery.
• Perform threat analysis, root cause, and provide remediation recommendations.
• Handle customer tickets and escalations while meeting SLA and expectations.
• Design security monitoring, detection rules, dashboards and automation.
• Collaborate with customers to understand security requirements and best practices.
• Conduct platform health checks, tuning, and ongoing optimization.
• Create and maintain technical documentation and implementation guides.
• Work with SOC analysts, engineering teams and vendors to resolve issues.

Conhecimentos

EDR

XDR

SIEM

Microsoft security

Email security

Incident response

Threat analysis

Troubleshooting

Customer communication

Ferramentas

CrowdStrike Falcon

SentinelOne

Microsoft Defender

Microsoft 365 Security

Proofpoint

Elastic SIEM

Microsoft Sentinel

Descrição da oferta de emprego

Who We Are

Jolera offers MSPs & IT solution providers next-generation managed services, enabling them to create world-class experiences for their clients. Your clients receive award-winning solutions built on over 20 years of experience servicing businesses worldwide.

Who We Are

Jolera offers MSPs & IT solution providers next-generation managed services, enabling them to create world-class experiences for their clients. Your clients receive award-winning solutions built on over 20 years of experience servicing businesses worldwide. We've helped transform hundreds of MSPs & solution providers worldwide! With our collection of tenured experts, we provide an elevated managed service experience for a variety of clients. At Jolera, we treat each MSP partner with specialized care and uniquely organize our products for your individual business needs.

Role Overview

The Security Platform Engineer is responsible for the design, implementation, and operational excellence of enterprise security platforms that enable proactive threat detection, incident response, and managed security services. This role combines hands-on engineering with customer-facing delivery, taking ownership of security platform administration, client onboarding, solution integration, incident resolution, and continuous service improvement across multiple enterprise environments. Success in this role requires strong expertise in EDR, XDR, SIEM, Microsoft security technologies, and email security platforms, complemented by excellent communication skills in Portuguese and Spanish.

Key Responsibilities

• Manage and maintain enterprise security platforms, including CrowdStrike Falcon, SentinelOne, Microsoft Defender, Microsoft 365 Security, Proofpoint, and SIEM solutions.
• Lead end-to-end client onboarding activities, including solution design, deployment, configuration, and validation.
• Monitor, investigate, and respond to security incidents, ensuring timely containment, eradication, and recovery.
• Perform threat analysis, root cause analysis, and provide actionable remediation recommendations.
• Handle customer support tickets and escalations while consistently meeting SLA and customer expectations.
• Design and implement security monitoring, detection rules, dashboards, and automation to improve security operations.
• Collaborate with customers to understand security requirements and recommend best practices.
• Conduct platform health checks, upgrades, tuning, and ongoing optimization.
• Create and maintain technical documentation, implementation guides, and operational procedures.
• Work closely with SOC analysts, engineering teams, and vendors to resolve complex technical issues.
• Provide technical guidance and knowledge sharing to internal teams and customers.

Requirements

Who You Are

• Minimum 3-5 years of experience in cybersecurity platform administration and security engineering, preferably within an MSP/MSSP environment
• Hands-on experience with CrowdStrike Falcon, SentinelOne, Microsoft Defender, Microsoft 365 Security, Proofpoint, and SIEM platforms (Elastic, Microsoft Sentinel,etc.).
• Proven experience in security incident investigation, threat analysisvand security platform administration.
• Strong understanding of endpoint security, identity security, email security, SIEM, detection engineering, and incident response.
• Excellent troubleshooting, analytical, and customer communication skills.
• Fluent verbal and written communication skills in both Portuguese and Spanish (mandatory). English proficiency is also required.

Preferred Certifications

Candidates holding one or more of the following certifications will have a strong advantage:

CrowdStrike Certifications

• CrowdStrike Certified Falcon Administrator (CCFA)
• CrowdStrike Certified Falcon Responder (CCFR)
• CrowdStrike Certified Falcon Hunter (CCFH)
• CrowdStrike Certified SIEM Analyst (CCSA)
• CrowdStrike Certified SIEM Engineer (CCSE)
• CrowdStrike Certified Identity Specialist (CCIS)
• CrowdStrike Certified Cloud Specialist (CCCS)

Microsoft Certifications

• Microsoft Certified: Security Operations Analyst Associate (SC-200)
• Microsoft Certified: Identity and Access Administrator Associate (SC-300)
• Microsoft Certified: Information Protection Administrator (SC-400)
• Microsoft Certified: Cybersecurity Architect Expert (SC-100)
• Microsoft Certified: Azure Security Engineer Associate (AZ-500)

Additional Certifications (Added Advantage)

• CompTIA Security+
• CompTIA CySA+
• CompTIA Network+
• EC-Council Certified Ethical Hacker (CEH)

Language skill

English, Portuguese and Spanish.

Benefits

What We Offer

• Competitive compensation package & benefits package
• Company Perks, and various brand discounts
• Company events, recognitions, and celebrations
• Career development and growth opportunity

At Jolera, we are committed to creating a diverse, equal and inclusive. Our goal is to attract and retain the best talent while embracing diversity in all its forms. We value and respect differences in ethnic background, gender, age, religion, identity, disability, or any other characteristic protected by applicable law.