SAP Basis Senior Consultant

SAP SE; Porto Salvo; Presencial; EUR 60 000 - 80 000; Tempo integral

Resumo da oferta

A leading technology company is seeking an experienced SAP Basis Senior Consultant in Lisbon to own technical service delivery across multiple customers. The ideal candidate will have extensive SAP Basis expertise and excellent communication skills, focusing on transforming business requirements into solutions. A Bachelor's degree in a relevant field and a minimum of 7 years of experience are required. This position offers opportunities for continuous learning and professional growth.

Serviços

Constant learning and skill growth

Great benefits

Inclusive company culture

Qualificações

• Min 7 years’ SAP Basis experience.
• In-depth knowledge of SAP Basis Administration.
• Experience in ITIL and IT Service Management processes.

Responsabilidades

• Oversee the delivery of CAS services in an SLA-based environment.
• Guide troubleshooting activities in Basis and Security.
• Drive continuous improvement in processes and service delivery.

Conhecimentos

SAP Basis Administration

Customer-focused mindset

Excellent communication skills

Proactive mindset

Formação académica

Bachelor’s degree in computer science or related field

Ferramentas

SAP HANA

SAP Cloud ALM

ITSM ticketing tools

Descrição da oferta de emprego

Overview

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we\'ll bring out the best in you. We operate across more than 20 industries and support a large share of global commerce. The work is challenging – but it matters. You\'ll find a place where you can be yourself, prioritize your wellbeing, and belong. What\'s in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

What you\'ll do

We are looking for an experienced SAP Basis Senior Consultant to own technical CAS service delivery across multiple customers and complex SAP landscapes, operated within S/4HANA Cloud, private edition (RISE) and related components. The candidate must have strong SAP Basis expertise, a customer-focused mindset, and excellent communication skills. As a Business Process Senior Consultant, you will analyse customers’ business requirements or technical problem statements and act as a technical advisor and problem solver for clients and internal stakeholders. This includes hands-on execution based on tickets and advisory in the following areas: technical configuration and integration of SAP software, release upgrades, application lifecycle management, as well as day-to-day operations and maintenance of technical SAP landscapes. You will also work on improving our system setup and configuration guidelines, validating new applications, designing work instructions, and driving automation initiatives. You will focus on designing and delivering knowledge transfer to the global operations community and creating technical documentation, including operational concepts, process flows, and guidelines.

Key Responsibilities

• Oversee the delivery of CAS services in an SLA-based environment by the team for the customer.
• Guide the team on troubleshooting activities in Basis, Security, and data growth aspects of SAP applications.
• Play a pivotal role in technical service delivery, ensuring seamless collaboration with other SAP teams to drive agile resolution of critical issues.
• Ensure quality assurance by maintaining deliverables and documentation for each service component.
• Act as the first point of escalation for service delivery; lead the delivery team from a Basis perspective.
• Participate in customer calls, identify focus areas, and provide consultancy in critical areas.
• Demonstrate versatility in handling complex and challenging customer discussions and interactions.
• Drive continuous improvement in processes and service delivery, including the adoption of AI-based automation.

What you bring

Education:

• Bachelor’s degree in computer science, Engineering, Information Systems, or related field

Work Experience and Mandatory Skills:

• Min 7 years’ SAP Basis experience
• In-depth knowledge of SAP Basis Administration including ABAP/Java stacks, FIORI, Web Dispatcher, Cloud Connector and SAP landscape management for various SAP solutions
• Good knowledge in SAP HANA & SAP Business Technology Platform
• Good background in software architecture and cloud technology
• Sound understanding of SAP Cloud ALM, Focused Run (FRUN), and ITSM ticketing tools to manage incidents and service delivery
• Excellent communication skills – verbal and written
• Proactive mindset with a focus on continuous improvement and innovation
• Experience in ITIL and IT Service Management processes

Meet your team

SAP Cloud Application Services (CAS) provides a wide range of services for managing business process and application logic, data layers, application security, software releases, performance, integrations and adoption accelerator through a subscription. Our application experts are engaged across the customer lifecycle to understand customer needs, helping to define and scope elements and outcomes aiming at a delivery of service excellence.

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in ERP software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone feels included and can run at their best. SAP believes we are stronger with the unique capabilities each person brings, and we invest in our employees to inspire confidence and help everyone realize their full potential. We are committed to Equal Employment Opportunity and provide accessibility accommodations to applicants with disabilities. If you need accommodation to navigate our website or complete your application, please contact Recruiting Operations Team: [e-mail].

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will be considered for employment without regard to age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, etc.), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 436247 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid

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