Salesforce Software Engineer

Phiture; Lisboa; Presencial; EUR 45 000 - 60 000; Tempo integral

Resumo da oferta

A leading technology solutions provider in Lisbon is looking for an experienced Salesforce Developer to support global Salesforce initiatives. You'll develop custom solutions, collaborate with teams, and ensure high-quality delivery of features. Ideal candidates have a strong background in Salesforce development, relevant certifications, and excellent problem-solving skills. This role offers a dynamic team environment and opportunities to work on cutting-edge technology.

Qualificações

• Minimum 4 years of experience in Salesforce development, ideally with exposure to call-center solutions.
• Salesforce certifications (Salesforce Developer 1 and 2, Service Cloud Consultant).
• Excellent proficiency in English.

Responsabilidades

• Develop custom solutions on the Salesforce platform using Apex and Lightning Web Components.
• Participate in the complete application life cycle from design to deployment.
• Communicate and collaborate with other technical resources regarding status and issues.

Conhecimentos

Salesforce development

Apex programming

JavaScript

Problem-solving

Agile methodology

Formação académica

Bachelor’s or Master’s degree in information technology or computer science

Ferramentas

Jira

Confluence

Descrição da oferta de emprego

Main Purpose

The Salesforce Developer will operate within the Client Interactions area, part of Group Platforms LNR (Luxury New Retail). You will be joining a dynamic team where you will support our worldwide Salesforce initiatives that are aiming at delivering a tailored solution to our Customer Relation Centres (CRC) and all our client facing teams. Our template is based on state-of-the-art solutions leveraging mainly Salesforce Service Cloud and Vonage CTI.

In collaboration with the Technology Team Lead, you are part of the team delivering successful features and automations that make the operational activities of our CRCs more efficient. You will develop new business functionalities and complex technical improvements to ensure the tool works properly while also insuring a smooth integration of LiveChat capabilities.

Under the supervision of the Senior Developer, you will work closely with the Business Analysts to engineer the solutions to business problematics and ensure that the delivery of the roadmap is done with a high-quality standard.

You have a good knowledge of Service Cloud solutions and have always in mind to deliver scalable and flexible solutions that allow us to onboard different Maisons within the same template.

Your Key Responsibilities

• Develop custom solutions on the Salesforce platform using Apex, Visualforce, Lightning Web Components, and other programming languages and frameworks.
• Participate in complete application life cycle from technical design, architecture, development, testing and deployment of high-quality Salesforce solutions using coding best practices.
• Your client-centric mindset allows you to identify and recommend creative solutions to build extensions to the out-of-the-box capabilities of the platform.
• Communicate and collaborate with other technical resources like architects, admins, configuration experts and stakeholders regarding status, risks, and any technical issues.
• You apply best practices in your developments and challenge solution designs from other developers in the team.
• You actively participate to the Agile ceremonies and give constant updates of the evolution of the development of features in the sprint.
• You ensure functional and technical health of features developed by your peers by cross-testing among the development team and being involved in all test phases.
• You help support team troubleshoot and deliver quality solutions to bugs raised in production.

Your Profile

• Bachelor’s or Master’s degree in information technology or computer science or equivalent experience.
• Minimum 4 years of experience in Salesforce development, ideally with exposition to call-center solutions.
• Salesforce certifications (Salesforce Developer 1 and 2, Service Cloud Consultant, Salesforce Administrator, super badges)
• Strong technical knowledge of Salesforce products (ability to investigate and debug issues)
• Proficiency in programming languages and frameworks relevant to Salesforce development (e.g., Apex, Java, JavaScript).
• Excellent problem-solving and communication skills.
• Strong knowledge of Agile methodology, experience with Jira and Confluence suitable.
• Previous exposure to test automation technologies and best practices is a plus.
• Excellent proficiency in English.