Sales, Technical or Customer Service for Bol.com and more (Dutch Speaker)

BluSelection; Lisboa; Presencial; EUR 25 000 - 35 000; Tempo integral

Resumo da oferta

A leading online retailer is seeking a Dutch-speaking candidate for a Sales Technical or Customer Service role in Lisbon. You will assist customers, provide support, and collaborate with teams to enhance the shopping experience. Ideal candidates should have strong communication skills, a customer-focused mindset, and a willingness to adapt to an international environment.

Qualificações

• Dutch language proficiency.
• Interest in sales, technology, or online advertising is a plus.
• Strong communication skills and a customer-focused mindset.
• Willingness to work abroad and adapt to an international environment.

Responsabilidades

• Assist customers with questions about their shopping cart or issues during shopping.
• Provide high-quality customer service to resolve inquiries efficiently.
• Engage with customers to understand their needs.
• Collaborate with teams to improve customer experience.

Conhecimentos

Dutch language proficiency

Strong communication skills

Customer-focused mindset

Descrição da oferta de emprego

Overview

Do you love online shopping and work with brands from around the world? Bol.com, one of the leading web shops for books, toys, and electronics, is looking for a Dutch-speaking candidate for a Sales Technical or Customer Service role. The position is located in Lisbon and offers an opportunity to gain experience abroad in an innovative environment.

Responsibilities

• Assist customers who have questions about their shopping cart or who experience issues during their shopping experience, by phone, email, or chat.
• Provide high-quality customer service and support to resolve inquiries efficiently.
• Engage with customers to understand their needs and offer appropriate solutions related to products and services.
• Collaborate with teams to improve the customer experience and support processes.

Qualifications

• Dutch language proficiency (Dutch speaker).
• Interest in sales, technology, or online advertising is a plus.
• Strong communication skills and a customer-focused mindset.
• Willingness to work abroad in Lisbon and adapt to an international environment.

About Bol.com

Bol.com is a leading online retailer offering a variety of products including books, toys, and electronics. This role provides an opportunity to work with brands from around the world in a dynamic European setting.