Sales Support Technician

Faurecia; Santa Maria da Feira; Presencial; EUR 25 000 - 35 000; Tempo integral

Resumo da oferta

A leading automotive company is seeking a Sales Support Technician in Santa Maria da Feira. The role involves ensuring timely price and contract validation, managing data, and performing analysis on price discrepancies. The ideal candidate should have a high school diploma, fluency in English, excellent communication skills, and good computer skills. This position offers an opportunity in a dynamic automotive environment focused on innovative solutions.

Qualificações

• Education level: High School Diploma.
• Fluent in English required; French or German is a plus.
• Autonomous, proactive, and great at communication.

Responsabilidades

• Manage and store new contracts through customer B2B portals.
• Maintain price in ERP for customers.
• Create, confirm, and cancel contracts/sales orders.

Conhecimentos

Fluent in English

Communication skills

Numerical ability

Organization skills

Team spirit

Formação académica

High School Diploma

Ferramentas

MS Office-Excel

SAP

Descrição da oferta de emprego

Forvia

Forvia supports inclusive recruitment by promoting equal opportunities to all people. New trends and expectations are reshaping the automotive industry. Inspired by the exciting new challenges associated with this revolution, Faurecia anticipates the future of mobility developing cutting-edge solutions for smart life on board and sustainable mobility. If you are willing to contribute and create value for tomorrow’s cleaner and smarter mobility, Faurecia is the place to be!

Our GBS is looking for a Sales Support Technician to be based in Santa Maria da Feira

The Sales Support Technician is accountable to ensure on time price and contract validation and updates on the ERP, being able also to manage relevant data and perform price discrepancies analysis.

The Main Missions Of The Role Are

Management and storage of new contracts, namely through the usage of customer B2B portals

Price maintenance activities in ERP for external and internal customers

Creation, confirmation and/or cancellation of contracts/sales orders in ERP ordered by external and/or internal customers

Maintenance and update of customer and material databases

Price difference analysis activities, through the usage of the available tools

Ensure proper analysis of the documents issued by customers related to price differences, assuring the respective follow-up and the necessary corrective actions

Support invoice overdue recovering

Participation in working groups with the goal of problem solving and/or assure process improvements

The Ideal Candidate Will Have/be

Minimum education level: High School Diploma

Experience / Technical And Behavioural Skills

Fluent in English is mandatory, French or German is a plus

Autonomous and proactive

Excellent communication skills

Numerical ability

Team spirit

Organization and time management skills

Good computer skills (MS Office-Excel, SAP)