Sales Representative - French Speaker

B-Parts; Porto; Presencial; EUR 15 000 - 23 000; Tempo integral

Resumo da oferta

B-Parts, a growing global eCommerce brand for used auto parts, is seeking a customer support specialist in Porto. You will assist private customers and repair shops by identifying the right parts, registering new customers, and processing orders efficiently while keeping customers updated on progress.

Fluency in Portuguese and French is mandatory, with English or Spanish a plus. You will explain logistics and after-sales procedures, support satisfaction initiatives, and help deliver a smooth,

Qualificações

• Fluency in Portuguese and French is mandatory.
• English or Spanish is a plus.

Responsabilidades

• Assist customers - both private and professional - via phone and written communication to find the right parts.
• Register new customers and process orders efficiently.
• Ensure all customer requests are fulfilled, providing timely updates on order status.
• Offer clear information on logistics, after-sales procedures, and any related inquiries.
• Support customer satisfaction initiatives and follow up to ensure a great experience.

Conhecimentos

Customer support

Order processing

Logistics information

Portuguese & French

English/Spanish bonus

Descrição da oferta de emprego

B-Parts is building a trusted global eCommerce brand for used auto parts, making it effortless to search and buy original parts. Every day, we help hundreds of repair shops and customers find the best solutions for their vehicles.

With a diverse and talented team, we foster an empowering environment where everyone can thrive and achieve their full potential. If youre looking to grow your skills in the fast-paced eCommerce world, B-Parts is the perfect place to learn, collaborate, and make an impact.

What is expected in this role:

Youll be at the heart of B-Parts, empowering the circular economy.

• Assist customers - both private and professional - via phone and written communication to find the right parts;
• Register new customers and process orders efficiently;
• Ensure all customer requests are fulfilled, providing timely updates on order status;
• Offer clear information on logistics, after-sales procedures, and any related inquiries.
• Support customer satisfaction initiatives and follow up to ensure a great experience.

If youre customer-focused, detail-oriented, and eager to contribute to a seamless purchasing journey, wed love to hear from you!

What are we looking for (knowledge, skills and abilities):

• Fluency in Portuguese and French (mandatory);
• Fluency in English or Spanish (is a plus);