Sales or Customer Service Representative (Dutch Speaker)

BluSelection; Lisboa; Presencial; EUR 30 000 - 40 000; Tempo integral

Resumo da oferta

An international recruitment agency is seeking professionals for customer service roles in Portugal. Candidates should speak Dutch at a native level and possess a B2 level of English. Responsibilities include managing customer inquiries and ensuring satisfaction. A high school degree is required, along with a valid work permit. The agency offers a competitive salary ranging from 950 to 1500€ gross/month and provides support for relocation and integration.

Serviços

Relocation package with assistance

Health insurance

Language lessons

Cooking classes

Sports activities

Social events

Qualificações

• Ability to communicate effectively with customers.
• Must have a valid work permit for Portugal.
• Willingness to relocate to Portugal for work.

Responsabilidades

• Support clients by offering excellent customer service.
• Answer project-related queries from customers.
• Identify and resolve issues to ensure customer satisfaction.

Conhecimentos

Native level of Dutch

B2 level of English

Excellent communication

Strong customer focus

Intercultural communication interest

Formação académica

High school degree

Descrição da oferta de emprego

Overview

Are you ready to go abroad and looking for the right job? Or have you already taken the step abroad and are now looking for a new experience? We have a wide range of exciting projects and opportunities for you. Whether in Customer Service, Back Office, Sales or Marketing - our positions offer you the opportunity to grow both professionally and personally and to start your career in an international company.

Responsibilities

• Supporting clients’ activities by offering world-class service to their customers while working on projects for top prestigious and worldwide brands.
• Answering project-related queries from customers
• Identifying issues and provide solutions
• Ensuring high level of customer satisfaction
• Recording data in the CRM system
• Providing ad-hoc support
• Being a team player and participate in the success of the team and project

Skills, qualifications and interests

• A native level of Dutch and at least a B2 level of English
• Knowledge of the value and impact that a good customer experience can create
• A high school degree
• Being an attentive listener, comfortable and skillful at communicating with people
• Having a drive for excellence and professionalism
• Being a real team player and committed to your work
• Excitement about intercultural communication and the expatriate lifestyle
• Living in or willing to relocate to Portugal for an international career and life experience
• Having a valid work permit for the specific country (required)

What’s in it for you?

• Type of contract: a long-term fixed term contract, renewable every year or even indefinite
• Working hours: full time (40h/week)
• Different schedules depending on the project, 8 hours a day, rotational schedule or regular working hours
• Various model options: on site, hybrid or remote projects
• Salary range: 950 - 1500€ gross/month depending on project and relocation package
• For international candidates: Relocation Package including help with paperwork, accommodation and flight/travel tickets
• Help in paperwork, opening bank account, etc. upon your arrival
• Health insurance
• Different add ons such as language lessons, cooking classes, sports activities, and social events organized by the company

Your Future Company

By working with the major global players in BPOs, you have the flexibility to choose between locations in Portugal or Greece or Spain, including trendy cities such as Lisbon, Porto, Athens, Barcelona or Valencia. Regardless of your location, you can expect an international experience in and around your future workplace. Every city has a vibrant and lively culture, a warm climate, welcoming locals, unique cuisine, an international community and plenty to discover.