Russian-Speaking Customer Support Specialist

Cbtalents; Porto; Presencial; EUR 20 000 - 30 000; Tempo integral

Resumo da oferta

A customer support company in Porto seeks a Russian-Speaking Customer Support Specialist to deliver exceptional service. Responsibilities include assisting customers via phone, email, and chat. Must be a native Russian speaker with fluent English. The role requires working a rotating schedule on-site, with benefits including a competitive salary and growth opportunities.

Serviços

Competitive salary and benefits package

Daily meal allowance

Private health insurance

Growth opportunities

Supportive team culture

Qualificações

• Native Russian speaker.
• Valid European passport or Portuguese work permit.
• Willingness to work rotating shifts.

Responsabilidades

• Deliver outstanding support to customers via phone, email, and chat.
• Resolve inquiries efficiently and professionally.
• Collaborate with colleagues to maintain high service standards.

Conhecimentos

Strong English skills (C1)

Customer service orientation

Effective communication

Descrição da oferta de emprego

Russian-Speaking Customer Support Specialist

About the job Russian-Speaking Customer Support Specialist

Are you a native Russian speaker with strong English skills (C1 level)? Do you excel at creating great customer experiences and thrive in fast-paced environments? We’re looking for enthusiastic and service-driven individuals to join our team in Porto!

• Deliver outstanding support to customers via phone, email, and chat
• Resolve inquiries efficiently and professionally, ensuring satisfaction
• Collaborate with colleagues to maintain high service standards
• Work with internal tools and stay up to date through training
• Native Russian speaker
• Valid European passport or Portuguese work permit (no sponsorship available)
• Willingness to work rotating shifts, 24/7 Monday to Sunday (8 hours/day)
• Two rotating days off per week
• Must be located in Porto – on-site role only, remote work not possible

What We Offer

• Competitive salary and benefits package
• Daily meal allowance
• Private health insurance
• Growth opportunities in a vibrant, international workplace
• Supportive team culture and ongoing development

Ready to jump into your next career adventure? Apply now and start immediately in Porto!