Romanian speaking Video Content Moderator

The lemon Consulting; Porto; Presencial; EUR 20 000 - 30 000; Tempo integral

Resumo da oferta

A digital content solutions provider in Porto is seeking a Romanian speaking Video Content Moderator. The role involves reviewing user reports on video content, maintaining knowledge of client services, and auditing content. Candidates must be fluent in Romanian and possess customer service skills. This full-time position offers a modern office environment and opportunities for professional development.

Serviços

Comprehensive initial training

Support from colleagues

Modern office in a city center

Qualificações

• Native/fluent in Romanian and fluent in English.
• 6 months of experience in a relevant field preferred.
• Ability to cover weekly shift rotation.

Responsabilidades

• Review user reports regarding video content on a streaming platform.
• Audit and update content.
• Maintain knowledge of client products and services.

Conhecimentos

Fluent in Romanian

Fluent in English

Customer service orientation

Analytical mindset

Attention to detail

Descrição da oferta de emprego

Romanian speaking Video Content Moderator

About the job Romanian speaking Video Content Moderator

Position: Video Content Moderator

Location: Porto, Portugal

Employment type: Full-time

DUTIES AND RESPONSIBILITIES:

• Review user reports regarding video content on a streaming platform
• Review sensitive content, sometimes involving graphic or disturbing subject matter
• Audit and update content
• Maintain broad knowledge of client products and/or services
• Make well-balanced decisions and help resolve inquiries with respect to defined policies and procedures, especially the data protection policy

REQUIREMENTS:

• Native/fluent in Romanian both verbal and written (C2 level). Fluent in English (minimum B2 level)
• 6 months of experience in relevant field is preferred
• Ability to cover weekly shift rotation including occasional nights and weekends
• Tolerance to sensitive content in videos
• Customer service-orientation with effective, pleasant and professional communication style as well as patience
• Quick learning and adaptability to new processes and concepts
• Tolerance for repetitive work in a fast-paced work environment
• Analytical mindset with strong attention to detail
• Ability to work as a team member, as well as independently

BENEFITS:

• International community
• Modern office in a city center with open spaces, easy to access with public transportation
• Comprehensive initial training and and guidance to make sure you're well prepared and comfortable at a new workplace
• Support from colleagues with coaching and mentoring opportunities