Romanian and English Speaker Customer Advisors - Lisboa

Intelcia; Lisboa; Presencial; EUR 18 000 - 25 000; Tempo integral

Resumo da oferta

Intelcia, une entreprise mondiale d'externalisation, recherche des conseillers clientèle parlant roumain et anglais pour rejoindre leur équipe à Lisbonne. Ce rôle implique de traiter les demandes des clients tout en offrant un service de qualité supérieure. Les candidats doivent être capables de jongler avec plusieurs tâches et avoir de solides compétences en communication. Intelcia offre une formation rémunérée, une assurance santé, et un environnement de travail dynamique.

Serviços

Culture d'entreprise centrée sur les valeurs humaines

Formation initiale rémunérée

Assurance santé après 6 mois

Salaire attractif et primes

Qualificações

• Compétences en communication pour interagir avec les clients.
• Capacité à naviguer dans plusieurs programmes logiciels.
• Expérience préalable dans le service client est un plus.

Responsabilidades

• Gérer les demandes des clients par téléphone.
• Fournir un soutien produit et outil pour améliorer l'expérience client.
• Effectuer des tâches administratives telles que la gestion de documentation.

Conhecimentos

Fluent or bilingual in Romanian and English

Computer literacy

Excellent communication skills

Ability to multitask

Descrição da oferta de emprego

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Romanian and English Speaker Customer Advisors - Lisboa, Lisbon

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Client:

Intelcia

Location:

Lisbon, Portugal

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

73b479165a8c

Job Views:

5

Posted:

24.06.2025

Expiry Date:

08.08.2025

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Job Description:

As a global outsourcing company, we take care of processes and functions to help our clients stay focused on their goals and core missions.

We are currently looking for Romanian and English Speaker Customer Advisors!

Your new role

• Handle customer requests by answering incoming calls using the tools acquired during our initial training
• Respond to customer requests effectively and promptly, ensuring high-quality service
• Provide product and tool support to enhance customer experience
• Perform administrative tasks such as documentation management and database updating

What you need to succeed

• Fluent or bilingual in Romanian and English
• Computer literacy, capable of navigating multiple software programs
• Previous customer service experience is a plus
• Excellent communication skills across various channels
• Ability to multitask independently while being a team player

What the company can offer you

• A corporate culture rooted in management with values and human DNA
• Initial paid training and employment contract
• Health insurance after 6 months
• Attractive salary and bonuses (basic salary + meal allowance + performance bonus)

Residence in Portugal required

At Intelcia, we are excited about your success.

#Intelcia #WeDream #WeCare #WeDo #BeGreatTogether