Responsible AI Manager

Vodafone; Lisboa; Hybrid; EUR 60,000 - 85,000; Full time

Benefits offered by this job

Hybrid work model

Mobile phone provided

Communication plan included

Well-being program

Learning platform access

Global mobility

Job summary

Vodafone is hiring an AI governance professional to own the end-to-end Responsible AI governance model, driving risk-aware decision making and ensuring proper pathways for use cases.

You will work across Privacy, Product, Technology and Cyber Security, embedding Responsible AI across delivery lifecycles, evolving risk frameworks and enabling responsible innovation.

Join a global team shaping a sustainable, inclusive future, with hybrid work and the chance to grow in a leading Telco.

Qualifications

• Bachelor or Master degree in a relevant field.
• At least 2 years in AI governance or Responsible AI.
• Knowledge of Responsible AI risk types and mitigations.
• Strong regulatory knowledge including EU AI Act, GDPR.
• Ability to lead cross-functional workstreams.
• Fluency in English.

Responsibilities

• Own and operate the end-to-end Responsible AI governance model.
• Provide risk review and advice to senior stakeholders.
• Lead evolution of Responsible AI risk assessment frameworks.
• Define requirements for emerging technologies and models.
• Embed Responsible AI across key delivery lifecycle stages.
• Maintain and evolve risk registers and align with risk frameworks.
• Drive adoption of Responsible AI tooling and standards.
• Collaborate with Privacy, Product, Tech, and Cyber Security teams.
• Provide operational support for assessments and incidents.

Skills

AI governance

Stakeholder management

Regulatory knowledge

English fluency

Education

Bachelor/Master Degree

Tools

LLMs

GenAI

RAG

Job description

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

What You’ll Do

• End‑to‑end governance ownership: Own and operate elements of the end‑to‑end Responsible AI governance model, ensuring effective triage, routing, and proportional treatment of use cases through appropriate approval pathways;
• Risk oversight and decision support: Provide expert review of AI use cases, advising senior business stakeholders on risk profiles, control expectations and decision trade‑offs;
• Risk framework evolution: Lead the continuous improvement of Responsible AI risk assessment frameworks, methodologies and classification approaches;
• Emerging technology readiness: Shape and define Responsible AI requirements for emerging technologies and new model capabilities;
• Lifecycle embedding: Drive the systematic embedding of Responsible AI across key delivery lifecycle stages;
• Risk register ownership and integration: Maintain and evolve the Responsible AI risk registers, ensuring alignment and integration with related risk frameworks;
• Tool adoption and continuous improvement: Drive adoption and continuous improvement of Responsible AI tooling by defining requirements and aligning tooling roadmaps with regulatory, risk and business needs;
• Stakeholder enablement: Work closely with Privacy Managers, Product, Technology and Cyber Security teams to embed Responsible AI ways of working;
• Operational Support: Provide operational support as required by the Responsible AI lead, supporting with assessments, incidents, or advisory matters.

Who You Are

• Bachelor/Master Degree;
• At least 2 years’ experience in an AI governance/Responsible AI role, with a focus on practical implementation and operationalisation;
• Knowledge of Responsible AI risk types, root causes and mitigations, including hallucinations, prompt injection and content safety;
• A strong understanding of regulatory requirements and obligations, including the EU AI Act, but also adjacent regulations such as the EU Data Act, GDPR or Cyber Resilience Act;
• Ability to deliver workstreams cross-functionally with strong stakeholder management skills;
• Proactively analyse and identify gaps in the programme, contribute ideas and evolve current approach and thinking;
• Ability to provide expertise and advice on Responsible AI requirements and best practice across the business;
• A solid understanding of concepts such as LLMs, GenAI, retrieval‑augmented generation (RAG) and agentic AI;
• Fluency in English

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background.

What’s In It For You

• Hybrid Work Model - Flexible hybrid work model with 8-10 in‑office days per month, managed by team leaders;
• Vodafone Products and Services - Employees get a mobile phone, free communication plan, data card, and various discounts on services and products;
• Recognition - Recognition programs for innovative, creative, high‑potential employees and exemplary behaviours;
• Health and Well‑being - Well‑being Program offers nutrition and psychological consultations, webinars, workshops, and discounts on various services and products;
• Learning - Access to Communities of Practice and a customizable digital training platform with high‑quality content (namely Harvard Business Publishing, Skillsoft and Speexx);
• Local and International Mobility - Internal recruitment with local and international rotation opportunities across departments and roles

Who We Are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people’s lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn’t a concept; it’s lived, breathed, and cultivated through everything we do. You’ll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We’re committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.