Resilience Engineer

Vodafone; Portugal; Hybrid; EUR 55,000 - 75,000; Full time

Benefits offered by this job

Modelo híbrido

Benefícios Vodafone

Reconhecimento

Saúde e bem-estar

Formação

Mobilidade local e internacional

Job summary

A Vodafone procura um Engenheiro de Resiliência para liderar estratégias de confiabilidade de sistemas, desde arquitetura até resposta a incidentes. O papel envolve trabalhar com equipas multidisciplinares para garantir serviços com redundância, failover e degradação controlada.

O candidato ideal traz forte experiência em SRE, observabilidade e métricas de estabilidade, bem como capacidade de comunicar insights a gestão. O regime híbrido oferece equilíbrio entre casa e escritório.

Qualifications

• Conhecimentos sólidos em princípios de SRE, incluindo SLOs/SBIs e orçamento de erros.
• Forte capacidade de observabilidade, análise de incidentes e melhoria de confiabilidade.
• Experiência com automação, chaos engineering e melhoria de confiabilidade de sistemas distribuídos.

Responsibilities

• Desenvolver e governar estratégias de resiliência em arquitetura de sistemas, implantação, monitorização e resposta a incidentes.
• Definir e acompanhar KPIs de estabilidade (MTTD, MTTR, budgets de erro) com equipas de performance e operações.
• Projetar e implementar testes de injeção de falhas, chaos engineering e simulações de cenários para validar robustez da plataforma.
• Colaborar com equipas de produto, infra-estrutura e desenvolvimento para redesenhar serviços com redundância, failover e degradação controlada.
• Acelerar automação e melhorias de observabilidade para reduzir ruídos e acelerar deteção de falhas.
• Contribuir para o BCDR, assegurando que sistemas IoT permanecem resilientes e recuperáveis.
• Conduzir o roadmap de resiliência e avaliar ameaças emergentes e mudanças arquiteturais.

Skills

SRE principles

SLOs/SLIs

Observability

Incident analysis

Automation

Chaos engineering

Stakeholder mgmt

English fluency

Education

BSc in Software Engineering / Computer Science

Tools

Grafana

Prometheus

OpenTelemetry

Loki

Splunk

Job description

Resilience Engineer

Empresa : Vodafone Tipo de Emprego : Periodo Integral Portugal

Descrição do Emprego - Resilience Engineer

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

What you’ll do

• Developing and governing resilience strategies across system architecture, deployment, monitoring, and incident response.
• Defining and tracking stability KPIs (e.g., MTTD, MTTR, error budgets), partnering with performance and operations teams to meet or exceed targets.
• Designing and implementing fault injection testing, chaos engineering practices, and scenario-based simulations to validate platform robustness.
• Collaborating with product, infrastructure, architecture and development teams to re-design services with built-in redundancy, failover, and graceful degradation.
• Driving automation and observability improvements to reduce noise, increase fault detection speed, and support predictive failure mitigation.
• Contributing to the design and maintenance of our Business Continuity and Disaster Recovery Plan (BCDR), ensuring IoT systems remain resilient and recoverable in the face of unexpected disruptions.
• Owning the resilience roadmap and continuously assessing emerging threats, technologies, and architectural shifts to guide evolution of stability practices.
• Evangelizing a culture of resilience through internal communication, workshops, and post-incident learning programs.

Who you are

• BSc degree in Software Engineering, Computer Science or a related technical discipline, or equivalent professional experience.
• Strong expertise in Site Reliability Engineering principles, including SLOs/SLIs, error budgets, observability and systemic reliability improvement.
• Deep understanding of distributed-system behaviour, failure modes and dependency management.
• Strong experience analysing system performance, including latency, throughput, errors, saturation and service degradation.
• Experience designing resilience strategies for highly available and fault-tolerant systems.
• Experience defining and validating failover, degraded-mode and recovery scenarios.
• Strong knowledge of telemetry and observability platforms such as Grafana, Prometheus, OpenTelemetry, Loki, Splunk or equivalent.
• Experience with Synthetic Monitoring and service-level performance monitoring; RUM experience is advantageous where relevant.
• Experience applying AI-assisted observability and automation capabilities to support anomaly detection, incident analysis, event correlation, root-cause investigation and predictive reliability, while maintaining appropriate human oversight and evidence-based decision-making.
• Proven ability to analyse incidents, identify systemic failure patterns and drive cross-team improvement.
• Experience with resilience testing, failure injection or Chaos Engineering is desirable.
• Understanding of Business Continuity and Disaster Recovery principles and standards such as ISO 22301 is desirable.
• Ability to translate complex technical findings into clear business and executive recommendations.
• Strong analytical and systems-thinking capability.
• Ability to challenge assumptions using evidence and data.
• Strong stakeholder management and influencing skills.
• Clear presentation and communication skills for technical, business and senior-management audiences.
• Ability to work across organisational boundaries without relying on direct authority.
• Strong ownership, autonomy, prioritisation and time-management skills.
• Fluent in written and spoken English

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

What’s in it for you

• Hybrid Work Model - Flexible hybrid work model with 8-10 in-office days per month, managed by team leaders;
• Vodafone Products and Services - Employees get a mobile phone, free communication plan, data card, and various discounts on services and products;
• Recognition - Recognition programs for innovative, creative, high-potential employees and exemplary behaviors;
• Health and Well-being - Well-being Program offers nutrition and psychological consultations, webinars, workshops, and discounts on various services and products;
• Learning - Access to Communities of Practice and a customizable digital training platform with high-quality content (namely Harvard Business Publishing, Skillsoft and Speexx);
• Local and International Mobility - Internal recruitment with local and international rotation opportunities across departments and roles.

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.