Remote Observability Engineer: AI Agent Telemetry

EPAM Systems; Portugal; Remote; EUR 60,000 - 100,000; Full time

Benefits offered by this job

Remote work

Career growth opportunities

Job summary

EPAM Systems is seeking an Observability Engineer — AgentCore Telemetry to own the observability stack for our cloud-native Enterprise Agent Development Platform, deployed across distributed AI agents in a fully remote role based in Portugal.

You will design, implement, and maintain tracing, metrics, and logging pipelines using OpenTelemetry and AWS services, ensuring health, performance, and compliance across agent runtimes and CI/CD workflows.

Qualifications

• 3+ years of observability engineering or telemetry design for distributed systems.
• Hands-on experience instrumenting Python services with OpenTelemetry.
• Experience configuring AWS CloudWatch and AWS X-Ray for distributed tracing.

Responsibilities

• Implement observability for distributed AI agent systems using ADOT and the OpenTelemetry SDK for Python.
• Design and maintain telemetry pipelines for metrics, traces, and structured logs across agent runtimes.
• Integrate AWS CloudWatch and AWS X-Ray for real-time monitoring and distributed tracing.
• Ensure proper trace-context propagation aligned with W3C Trace Context standards across agent flows.
• Instrument Python-based AI and agent frameworks (e.g., LangChain) for granular telemetry coverage.
• Define observability best practices and semantic conventions for agentic and LLM-based systems.
• Configure and manage ADOT collector for custom pipelines and data export to observability platforms.
• Collaborate with platform engineering, security, and DevOps to establish monitoring baselines and compliance.
• Provide guidance on observability strategies supporting CI/CD, scaling, and fault isolation.

Skills

OpenTelemetry

Python

AWS CloudWatch

AWS X-Ray

Trace Context

Telemetry Pipelines

Distributed Systems

Tools

ADOT Collector

OpenTelemetry SDK

LangChain

Job description

EPAM Systems is seeking an Observability Engineer — AgentCore Telemetry to own the observability stack for our cloud-native Enterprise Agent Development Platform, deployed across distributed AI agents in a fully remote role based in Portugal.

You will design, implement, and maintain tracing, metrics, and logging pipelines using OpenTelemetry and AWS services, ensuring health, performance, and compliance across agent runtimes and CI/CD workflows.