Remote Italian Tech Sales Specialist

smart-recruitments; Portugal; À distance; EUR 17 000 - 25 000; Plein temps

Avantages offerts par ce poste

Private health insurance

Paid training and onboarding

Career development

Résumé du poste

smart-recruitments in Portugal is seeking an Italian-speaking technical support specialist for a 100% remote role. You will identify sales opportunities and promote the most suitable products and services while assisting Italian-speaking customers.

Join an international team, provide support via phone, email and chat, and meet sales targets in a fast-paced environment. Paid training, private health insurance, and career development opportunities are offered.

Qualifications

• Fluent Italian and English (C2 level).
• Previous sales experience is mandatory.
• Experience in Technical Support or a Contact Centre is an advantage.
• Strong communication, sales and problem-solving skills.

Responsabilités

• Provide technical support to Italian-speaking customers via phone, email and chat.
• Troubleshoot technical issues and guide customers through solutions.
• Identify customer needs and recommend relevant products or services.
• Promote upgrades and additional solutions whenever appropriate.
• Handle account, billing and service-related enquiries.
• Escalate complex technical issues when necessary.
• Deliver an outstanding customer experience while achieving sales targets.

Connaissances

Fluent Italian

Fluent English

Description du poste

smart-recruitments in Portugal is seeking an Italian-speaking technical support specialist for a 100% remote role. You will identify sales opportunities and promote the most suitable products and services while assisting Italian-speaking customers.

Join an international team, provide support via phone, email and chat, and meet sales targets in a fast-paced environment. Paid training, private health insurance, and career development opportunities are offered.