Remote German-Speaking Support Agent in Porto

CB Talents; Porto; Remote; EUR 12,000 - 14,000; Full time

Benefits offered by this job

Paid Training Provided

Work from Home (Porto-based)

Career growth opportunities

International and multicultural work环境

Job summary

CB Talents is seeking a German-speaking Customer Support Agent based in Porto, Portugal. This is a remote role with a Porto base, offering a full-time contract and a structured training program.

You will join an international support team and assist customers in German while collaborating with colleagues across locations. The role requires native German or C2 level proficiency, strong English (B2+), and excellent communication skills.

Qualifications

• Native German or C2 level proficiency.

Responsibilities

• Provide high-quality German-language customer support via email and chat.
• Resolve inquiries with a focus on customer satisfaction and first-contact resolution.

Skills

German language

Customer service

Communication skills

English proficiency

Job description

CB Talents is seeking a German-speaking Customer Support Agent based in Porto, Portugal. This is a remote role with a Porto base, offering a full-time contract and a structured training program.

You will join an international support team and assist customers in German while collaborating with colleagues across locations. The role requires native German or C2 level proficiency, strong English (B2+), and excellent communication skills.