Remote German Customer Support Specialist – Digital Ads

smart-recruitments; Portugal; Teletrabalho; EUR 20 088 - 26 784; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Employee discounts

Paid training

Career progression

Resumo da oferta

smart-recruitments is seeking a German-speaking Customer Service Representative to work remotely from Portugal. You’ll support high-value clients via chat, email, and phone, assisting them with the self-serve advertising platform and related tools.

The role involves pre- and post-sales support for digital advertising products, troubleshooting issues, and sharing insights to improve user experience. Fluent German and proficient English are required, with a proactive, customer-focused mindset.

Qualificações

• Fluency in German (mandatory).

Responsabilidades

• Provide support to high-level clients via chat, email, and phone.

Conhecimentos

German

English

Communication

Problem solving

Interpersonal skills

Technical basics

Multitasking

Team player

Customer support

Descrição da oferta de emprego

smart-recruitments is seeking a German-speaking Customer Service Representative to work remotely from Portugal. You’ll support high-value clients via chat, email, and phone, assisting them with the self-serve advertising platform and related tools.

The role involves pre- and post-sales support for digital advertising products, troubleshooting issues, and sharing insights to improve user experience. Fluent German and proficient English are required, with a proactive, customer-focused mindset.