Remote Dutch & English Support — Portugal

CB Talents SP; Porto; Teletrabalho; EUR 15 000 - 17 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Remote work in Portugal

40 hours per week

Paid training

Private health insurance

Resumo da oferta

bol.com is seeking a Dutch-speaking customer support agent to work fully remotely from Portugal. The role offers 100% remote work within Portugal, full-time hours (40 per week), rotating shifts, and paid training.

Relocation support is provided for candidates moving to Portugal. The compensation includes a base salary, holiday and Christmas allowances, a meal allowance, and a productivity bonus, with or without company accommodation.

Qualificações

• Fluent or native-level Dutch.
• Strong communication and problem-solving skills.
• Eligible to work in Portugal (EU citizenship or residence/work permit).

Responsabilidades

• Provide customer support to Dutch-speaking customers via chat, email, and phone.
• Assist with order inquiries, returns, and payments while maintaining service levels.
• Collaborate with teammates to ensure a high-quality customer experience.

Conhecimentos

Dutch language

Descrição da oferta de emprego

bol.com is seeking a Dutch-speaking customer support agent to work fully remotely from Portugal. The role offers 100% remote work within Portugal, full-time hours (40 per week), rotating shifts, and paid training.

Relocation support is provided for candidates moving to Portugal. The compensation includes a base salary, holiday and Christmas allowances, a meal allowance, and a productivity bonus, with or without company accommodation.