Remote Danish & English Customer Support Agent

Cross Border Talents; Braga; Presencial; EUR 18 000 - 24 000; Tempo integral

Resumo da oferta

Cross Border Talents is seeking a Danish and English-speaking Customer Service Agent for a remote role based in Portugal, with a focus on serving Danish and English-speaking customers from a Braga-area setup.

Ideal candidates will reside in Portugal and bring excellent communication skills, strong customer service experience, and the ability to work independently in a remote environment while maintaining organization and timeliness.

Qualificações

• Must reside in Portugal.
• Fluent or native-level proficiency in Danish.
• Fluent or native-level proficiency in English.
• Excellent verbal and written communication skills.
• Strong customer service and problem-solving abilities.
• Ability to work independently in a remote environment.
• Good organizational and time-management skills.
• Customer-oriented and professional approach.

Responsabilidades

• Provide customer support in Danish and English.
• Respond to customer inquiries and requests professionally.
• Identify and resolve customer issues efficiently.
• Ensure a positive customer experience.
• Follow established procedures and quality standards.
• Maintain clear and accurate communication with customers.
• Manage customer requests effectively while working remotely.

Conhecimentos

Danish language

English language

Excellent communication

Customer service

Problem solving

Remote work

Organization

Time management

Descrição da oferta de emprego

Cross Border Talents is seeking a Danish and English-speaking Customer Service Agent for a remote role based in Portugal, with a focus on serving Danish and English-speaking customers from a Braga-area setup.

Ideal candidates will reside in Portugal and bring excellent communication skills, strong customer service experience, and the ability to work independently in a remote environment while maintaining organization and timeliness.