Remote Danish Customer Support Representative

Phiture; Braga; Teletrabalho; EUR 30 000 - 40 000; Tempo integral

Resumo da oferta

Une entreprise dynamique recherche des agents de support client parlant danois pour rejoindre une équipe solidaire, offrant une flexibilité de travail à distance. Les candidats doivent être motivés, avec de bonnes compétences en communication et la capacité de travailler par roulement. Aucun expérience préalable nécessaire, avec une formation complète fournie.

Serviços

Package salaire compétitif

Travail à distance complet

Formation et support continu

Environnement d'équipe dynamique et solidaire

Qualificações

• Fluency in Danish (native or C2 level).
• Strong communication skills, both written and verbal.
• Ability to work flexible hours and rotating shifts.

Responsabilidades

• Respond to customer inquiries via phone, email, and chat.
• Resolve customer issues promptly.
• Collaborate with the team to enhance customer service quality.

Conhecimentos

Compétences en communication

Organisation

Descrição da oferta de emprego

If you are a native or fluent (C2) Danish speaker,

If you are living in somewhere from Coimbra to Algarve,

If you are willilng to be a part of the most supportive team,

You can apply to this position.

No experience! We are looking for ambitious and motivated people

Location: Remote (from Coimbra to Algarve)

Language Requirement: Native or C2 level Danish

Contract Type: Permanent (3-month probation period)

Work Schedule:

• Monday to Sunday, 07:00 - 19:00 (Rotating Shifts)
• Two rotating days off per week
• Key Responsibilities:
• Respond to customer inquiries via phone, email, and chat, ensuring high-quality support.
• Provide accurate information about products and services, addressing customer concerns.
• Resolve customer issues promptly, maintaining satisfaction and ensuring positive experiences.
• Update customer records and track feedback to improve service.
• Collaborate with the team to enhance customer service quality and efficiency.
  
  
  

Requirements:

• Fluency in Danish (native or C2 level).
• Strong communication skills, both written and verbal.
• Ability to work flexible hours and rotating shifts, including weekends.
• Strong organizational skills and ability to manage multiple tasks.
• Previous customer service experience is a plus.
  
  
  

What We Offer:

• Competitive salary package.
• Full remote work flexibility from Coimbra to the Algarve.
• Training and continuous support to ensure success in your role.
• A supportive and dynamic team environment.