Remote Customer Support Specialist

MapleClass Education; Lisboa; Presencial; EUR 11 000 - 16 000; Tempo integral

Resumo da oferta

MapleClass Education is seeking an Online Consultant to provide virtual customer support to clients worldwide. You will respond to inquiries, resolve issues, and offer product recommendations while maintaining a professional image. This remote role is based in Lisbon, Portugal.

You must have excellent communication and problem-solving skills, and be able to work independently in a fast-paced environment. Candidates with basic computer skills and a quick-learning attitude are welcome;

Qualificações

• Excellent communication skills required.
• Strong problem-solving abilities.
• Ability to adapt to different customer personalities and needs.
• Ability to work independently in a fast-paced environment.

Responsabilidades

• Provide virtual customer support to clients via online platforms.
• Respond to inquiries and resolve issues in a timely manner.
• Offer product or service recommendations to customers.
• Maintain a positive and professional image of MapleClass Education in communications.

Conhecimentos

Communication

Problem-solving

Adaptability

Independence

Descrição da oferta de emprego

MapleClass Education is seeking an Online Consultant to provide virtual customer support to clients worldwide. You will respond to inquiries, resolve issues, and offer product recommendations while maintaining a professional image. This remote role is based in Lisbon, Portugal.

You must have excellent communication and problem-solving skills, and be able to work independently in a fast-paced environment. Candidates with basic computer skills and a quick-learning attitude are welcome;