Remote Customer Service | French & English

FH Collective - Academy; Pombal; Teletrabalho; EUR 13 000; Tempo integral

Resumo da oferta

A recruitment agency is seeking a Customer Support Representative for the French market. This remote position in Portugal requires fluent French and strong customer service skills. You'll work rotative shifts, supporting Audi customers and have opportunities for career growth. Monthly salary of 880, with a meal allowance and health insurance starting day one.

Serviços

Meal allowance

Transport allowance

Health insurance

Permanent contract

Position bonus

Rotative days off

Qualificações

• Candidates must be located between Coimbra and Algarve for remote work.
• Accepted documents include an EU ID or residence card.
• Experience in customer service is preferred.

Responsabilidades

• Support Audi customers in a fast-paced environment.
• Work in rotational shifts covering 24/7.
• Meet KPIs and deliver excellent customer service.

Conhecimentos

Fluent in French

Good command of English

Strong customer service skills

KPI experience

Ability to work shifts

Adapt to a fast-paced environment

Descrição da oferta de emprego

Overview

Customer Support Representative - French Market (Remote in Portugal)

We are hiring Customer Service agents for Audi in Portugal!

Benefits

• 880/month × 14 salaries per year (12,320 annually)
• Meal allowance: 7.23 per working day
• Transport allowance: 20 per month
• Health insurance: Active from day 1 (employee contribution required); free after 6 months
• Welcome/position bonus: 80 per 11 months (Braga only: 20 per 12 months)
• Permanent contract
• 2 rotative days off per week
• Remote position (Lisbon area only; candidates must be located between Coimbra and Algarve)

Working Hours

• Monday to Sunday Rotative shifts (24/7 coverage)
• 2 rotative days off per week

Requirements

• Fluent in French and good command of English
• Strong customer service skills with KPI experience
• Ability to work shifts and adapt to a fast-paced environment
• Candidates must reside between Coimbra and Algarve (remote only; no relocation provided)
• Accepted documents include an EU ID, residence card, Manifestação de Interesse, and visas (under consultation).

Why Join?

• Be part of a fast-paced, multicultural team supporting Audi
• Urgent hiring immediate start possible
• Career growth opportunities within customer service and international client exposure