Remote Customer Care with a Retail Company (French Language)

Phiture; Braga; Teletrabalho; EUR 30 000 - 40 000; Tempo integral

Resumo da oferta

Uma empresa líder em tecnologia e serviços procura um Customer Advisor para trabalhar remotamente no Norte de Portugal. O papel envolve fornecer atendimento ao cliente excepcional e contribuir para a melhoria contínua da jornada do cliente. Oferecemos um salário competitivo, bônus de desempenho e oportunidades de desenvolvimento de carreira em um ambiente de trabalho inclusivo e diversificado.

Serviços

Emprego estável em tempo integral com possibilidade de contratos permanentes

Salário competitivo mais bônus baseados em desempenho

Treinamento pago adaptado ao seu projeto e função

Acesso a programas de desenvolvimento de carreira e aulas de idiomas

Qualificações

• Fluência em francês e bom domínio do inglês (mínimo B2).
• Capacidade de comunicação clara e empática.
• Atitude positiva e paixão por ajudar os outros.

Responsabilidades

• Assistir clientes com uma variedade de perguntas e preocupações.
• Entregar um serviço de primeira classe e garantir a satisfação do cliente.
• Cumprir metas de desempenho relacionadas à qualidade e eficiência.

Conhecimentos

Fluência em francês

Comunicação clara

Empatia

Resolução de problemas

Trabalho em equipe

Flexibilidade

Descrição da oferta de emprego

Remote Customer Care With a Retail Company (French Language)

Work remotely from anywhere in the North Portugal (Coimbra and higher)! You've got to be located in the North Portugal (Coimbra and higher).

Salary is EUR 880 per month gross with 14 salaries per year with bonuses of EUR 170 per month growth with 12 bonuses per year

Experience The Power Of a Game-Changing Career

Are you ready for your next big opportunity? Join a global leader in technology and services that partners with some of the most recognized brands in the world. With a presence in over 70 countries, we help businesses grow and evolve through innovative, integrated solutions.

Were proud to be recognized by leading global organizations for workplace excellence, career growth, and outstanding cultureyear after year.

Grow Your Career in Braga, Portugal

If you're eager to grow and be inspired, this is your chance. As a Customer Advisor (On-Site), youll play a key role in ensuring operational excellence and helping us exceed client expectations. Your work will focus on delivering top-tier service and continuously improving the customer journey.

Unlock Your Potential

We provide everything you need to succeed: world-class training, cutting-edge tools, and continuous support. With a strong track record of promoting from within, many of our leaders started in roles just like this. Thats why we offer a range of free learning programs and leadership development opportunities to help you build the career you've always dreamed of.

Your Day-to-Day as a Customer Advisor

In this role, you will:

• Assist customers with a variety of inquiries, from everyday questions to complex concerns
• Deliver first-class service and ensure customer satisfaction
• Meet key performance goals related to quality and efficiency
• Use the appropriate tools and resources to provide accurate and helpful information
  
  
  

What You Bring

Youre a great match if you:

• Speak French fluently and have a good command of English (at least B2)
• Communicate clearly and with empathy, and enjoy working with a team
• Are flexible with rotating schedules
• Bring a positive attitude and a passion for helping others
• Think analytically and enjoy solving problems
  
  
  

Even if you dont meet every requirement, wed still love to hear from you. Were here to help you find the right fit.

Whats In It for You?

• Full-time, stable employment with the possibility of permanent contracts
• Competitive salary plus performance-based bonuses
• Paid training tailored to your project and role
• Access to career development programs, language classes, and more
  
  
  

Step Into a Career That Inspires You

If this sounds like the exciting next chapter youve been searching for, wed love to hear from you. Apply today and discover what it means to thrive in a globally connected, forward-thinking environment.

Committed to Diversity and Inclusion

Were proud to foster a workplace that welcomes everyone. All employment decisions are based on skills, experience, and business needsfree from discrimination of any kind.

Eligibility to Work

Only applicants legally authorized to work in Portugal will be considered for this opportunity, in accordance with local law.