Remote Client Service Specialist with Finnish Language (Tech Brand)

Cross Border Talents; Lisboa; Teletrabalho; EUR 16 000 - 23 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Attractive monthly salary

Holiday and Christmas bonuses

Meal allowance card

Private health insurance

Paid training

Optional housing in a company apartment

Resumo da oferta

A leading global tech support provider is hiring a Remote Client Service Specialist with Finnish language skills to assist customers in Portugal. This full-time position offers flexible shifts and bonuses. Candidates must be native Finnish speakers with strong English skills and previous customer support experience is a plus. The role provides an attractive salary along with benefits like meal allowances and private health insurance. Fully remote work option is available.

Qualificações

• Native-level Finnish language skills are required.
• Strong English language skills (C1) are necessary.
• Experience in customer support is a plus.

Responsabilidades

• Support Finnish-speaking customers with order-related issues.
• Communicate clearly across phone, email, and chat.
• Handle sensitive data responsibly.
• Escalate complex cases using internal tools and procedures.
• Monitor and improve your own KPIs.

Conhecimentos

Native-level Finnish

Strong English (C1)

Customer support experience

Calm under pressure

Problem-solving skills

Descrição da oferta de emprego

Remote Client Service Specialist with Finnish Language (Tech Brand)

Job Openings Remote Client Service Specialist with Finnish Language (Tech Brand)

About the job Remote Client Service Specialist with Finnish Language (Tech Brand)

Are you a Finnish speaker looking for a remote opportunity in Portugal? We're hiring on behalf of our client for the support of the customers of the most iconic global tech brands - from the comfort of your home!

Location: Remote in Continental Portugal
Contract: Full-time (12-month with renewal)

Start dates: July 14, July 21, July 28

Join a household name in global technology a company known for its cutting-edge devices, design excellence, and a seamless online shopping experience. Your mission: support their customers with empathy and efficiency.

Your Responsibilities:

Support Finnish-speaking customers with order-related issues (tracking, returns, payments).

Communicate clearly and professionally across channels (phone, email, chat).

Handle sensitive data responsibly and securely.

Escalate complex cases using internal tools and procedures.

Monitor and improve your own KPIs.

You have:

Native-level Finnish and strong English (C1).

Ability to stay calm under pressure and problem-solve efficiently.

Previous experience in customer support is a plus.

Flexibility to work rotating shifts, including weekends and holidays.

• Already located in Portugal OR willing to relocate for this opportunity (relocation help and housing allowance is offered by the hiring company)

Whats in it for you:

Attractive monthly salary

Holiday and Christmas bonuses split over 12 months.

Meal allowance card and private health insurance.

• Extra payment for working late hours, public holidays and night shifts

Fully remote work with equipment provided.

Paid training (15-20 business days).

Optional housing in a company apartment (for the candidates moving from abroad).