Remote Biometric Passport Services Advisor

SkyPoint; Porto; Teletrabalho; EUR 17 000 - 19 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Performance-based bonuses

Resumo da oferta

SkyPoint is seeking an Online Consultant to guide clients through the biometric passport online application from home. Based in Porto, you will assist with documents, procedures, and any technical issues while keeping clients updated on their application's status.

This remote role emphasizes excellent written and verbal communication, strong knowledge of passport requirements, and the ability to work independently. Join SkyPoint to help clients navigate complex regulations from anywhere.

Qualificações

• Bachelor's degree or equivalent work experience.
• Minimum 2 years in customer service or consulting.
• Strong knowledge of biometric passport requirements.
• Excellent written and verbal communication.
• Ability to work remotely with minimal supervision.

Responsabilidades

• Guide clients through the online application process for biometric passports.
• Provide accurate and up-to-date information regarding required documents and procedures.
• Assist with any technical issues that may arise during the application process.
• Communicate with clients via email or chat to answer any questions or concerns they may have.
• Keep track of client applications and provide timely updates on their status.
• Collaborate with other team members to ensure efficient and effective service delivery.

Conhecimentos

Customer service

Communication skills

Remote work

Biometric passport knowledge

Independent work

Formação académica

Bachelor's degree or equivalent

Descrição da oferta de emprego

SkyPoint is seeking an Online Consultant to guide clients through the biometric passport online application from home. Based in Porto, you will assist with documents, procedures, and any technical issues while keeping clients updated on their application's status.

This remote role emphasizes excellent written and verbal communication, strong knowledge of passport requirements, and the ability to work independently. Join SkyPoint to help clients navigate complex regulations from anywhere.