Biometric Passport Team Lead (Part-Time)

Work standard; Faro; On-site; EUR 9,300 - 12,000; Part time

Job summary

Work standard in Faro, Portugal seeks a Part-Time Biometric Passport Team Lead to supervise a team of freshers processing biometric passport applications. You will coach the team, monitor performance, and collaborate with management on process improvements while ensuring regulatory compliance.

Strong English communication is essential; Portuguese is a plus. The role requires ~20 hours per week, including evenings and weekends if needed, based in Faro.

Qualifications

• Bachelor's degree or equivalent work experience.
• Experience in leadership or supervisory role preferred.
• Familiarity with biometric passport processes is a plus.
• Strong organizational and multitasking abilities.
• Excellent written and verbal English; Portuguese is a plus.
• Part-time availability (~20 hours/week including evenings/weekends).

Responsibilities

• Supervise and train a team of freshers handling passport applications.
• Monitor performance and provide coaching and feedback.
• Collaborate with management to improve processes and ensure compliance.
• Handle escalated inquiries professionally.
• Maintain records of team productivity and performance.

Skills

Team leadership

Training

Coaching

English proficiency

Organizational skills

Education

Bachelor's degree or equivalent

Job description

Work standard in Faro, Portugal seeks a Part-Time Biometric Passport Team Lead to supervise a team of freshers processing biometric passport applications. You will coach the team, monitor performance, and collaborate with management on process improvements while ensuring regulatory compliance.

Strong English communication is essential; Portuguese is a plus. The role requires ~20 hours per week, including evenings and weekends if needed, based in Faro.