Receptionist - Client Operations Coordinator

KLASS WAGEN; Perafita; Presencial; EUR 10 000 - 20 000; Tempo integral

Resumo da oferta

A car rental company in Perafita, Porto, is looking for a customer service representative to welcome clients and create a positive environment. The role requires a driving licence and fluency in Portuguese, with intermediate English being advantageous. Join a team committed to customer satisfaction and professional growth, with a salary of up to 1800 euros gross, including bonuses and meal cards.

Serviços

Meal card

Performance bonuses

Health insurance

Professional growth opportunities

Qualificações

• Driving licence - B category required.
• Optimistic and friendly attitude.
• Experience in customer relations or sales is an advantage.

Responsabilidades

• Welcoming customers and ensuring a positive environment.
• Maintaining order of customer line.
• Preparing customer list for next day.
• Notifying car wash department of orders.
• Offering support to front office and return agents.

Conhecimentos

Fluent Portuguese

Intermediate English

Customer interaction

Empathy

Team player

Flexibility

Descrição da oferta de emprego

Overview

Location: Perafita, Porto.

Schedule: 4 working days (10h/day) with 2 days off or 5 working days (8h/day) and 2 days off (Saturday or Sunday included).

What we offer

• Salary up to 1800 euros gross (fix salary + meal card + performance bonuses)
• Health insurance at discounted price;
• A friendly team;
• Managers that care about the well-being of our employees and help them whenever we can both personally and professionally;
• Potential for relocation or international experience;
• Opportunities for professional growth and development.

Responsibilities

• Welcoming customers into the office and ensuring a positive environment for them at all times;
• Maintaining the order customer line and guiding them to the available offices;
• Preparing the customer list for the next 24 hours;
• Notifying the car wash department of the car washing order;
• Offering support to the front office and return agents when needed.

Requirements

• You have driving licence - B category;
• You speak fluent Portuguese and intermediate (conversational) English;
• You have an optimistic and friendly attitude;
• You are empathetic and attentive to customer needs;
• You enjoy interacting with customers, even with the most difficult ones;
• You are persistent and motivated to reach your targets (both individual and team targets);
• You are results orientated and solve problems (sorry, challenges) with responsibility;
• You are a team player;
• You are flexible;
• Experience in related fields is an advantage: Tourism, Horeca, Customer Relations, Sales.

Why Klass Wagen?

Join us in shaping the future of Car Rentals!

A World of Opportunities: When you join Klass Wagen, you're not just an employee; you're a valued contributor to our vision of affordable, and reliable transportation for all. We offer an environment where your ideas are heard, your growth is nurtured, and your ambitions are supported.

Values That Drive Us: At the core of our success are values that guide every aspect of our business. Integrity is our compass, ensuring that every interaction is marked by transparency and trustworthiness. Ambition fuels our determination to continually innovate and surpass expectations. Professionalism is our commitment to delivering the highest standards of service. Fellowship forms the strong bonds that unite us as a team.

15 Years of Excellence: With a rich history spanning over a decade, we've fine-tuned our expertise and cultivated a reputation for exceptional service and unbeatable prices in Romania, Hungary, and Portugal.

Are you ready to steer your career toward excellence, integrity, and a brighter future in the car rental industry?

Together, we'll drive change and create a future where affordability meets quality. Join us today!