Public Areas Housekeeping Supervisor - ME Lisbon

Melia Hotels International S.A.(Meliá); Lisboa; Presencial; EUR 25 000 - 35 000; Tempo integral

Resumo da oferta

A luxury hotel brand in Lisbon is seeking a Public Areas Housekeeping Supervisor to oversee cleanliness and guest satisfaction in public areas. The ideal candidate has 3-4 years of experience, is fluent in Portuguese and English, and possesses strong leadership skills. You will lead a team and ensure high standards of service in a dynamic hotel environment, promoting a positive guest experience.

Serviços

Flexible compensation

Exclusive discounts

Employee loyalty program

Qualificações

• Minimum 3 to 4 years of experience in a similar role within the luxury hospitality sector.
• Fluent in Portuguese and English.
• Strong leadership and organizational skills.
• Ability to manage a team and make decisions under pressure.

Responsabilidades

• Supervise and coordinate the cleaning of all public areas.
• Lead the public areas team, ensuring efficiency.
• Conduct regular inspections of public areas.
• Resolve guest concerns related to public areas.

Conhecimentos

Leadership

Communication

Organization

Problem-solving

Guest service orientation

Formação académica

Degree in Hospitality Management

Descrição da oferta de emprego

Public Areas Housekeeping Supervisor - ME Lisbon

Location: Lisboa, PT

“The world is yours with Meliá”

Discover a path without limits at Meliá, where growth and development opportunities are endless. Embark on a journey that will take you to work in several countries and become part of our extended global family.

Discover some of the benefits we offer:

• My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.
• My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.

ME Lisbon is a luxury lifestyle hotel located in the heart of Lisbon, renowned for its avant-garde design, exceptional service, and unique guest experiences. Part of the prestigious Meliá Hotels International, we strive to create unforgettable stays for both business and leisure travelers.

Mission: Under the guidance of the Housekeeping Manager and Assistant Manager, you will be responsible for supervising and coordinating the cleaning and presentation of all public areas, ensuring that the hotel consistently upholds excellence in cleanliness, hygiene, and guest satisfaction.

What will you have to do?

• Guarantee an exceptional guest experience by maintaining the highest standards of cleanliness and presentation in all public areas of the hotel, including lobby, corridors, restrooms, meeting spaces, and other shared facilities.
• Lead, supervise, and coordinate the public areas team, ensuring efficiency and productivity in daily operations.
• Assist in planning, scheduling, and task allocation, including inventory management of cleaning supplies and equipment.
• Conduct regular inspections of public areas to ensure quality, safety, and consistency with hotel standards.
• Collaborate closely with other departments such as Front Office, Maintenance, and Food & Beverage to address guest requests and operational needs promptly.
• Resolve guest concerns or complaints related to public areas with professionalism and care.
• Support the training, coaching, and development of public areas staff to ensure they are well-versed in hotel standards and procedures.

What are we looking for?

• Minimum 3 to 4 years of experience in a similar role within the luxury hospitality sector.
• Fluent Portuguese and English.
• Degree or certification in Hospitality Management or a related field is preferred.
• Strong leadership, communication, and organizational skills.
• Ability to manage a team, solve problems effectively, and make decisions under pressure.
• A proactive and hands-on attitude, with a passion for delivering outstanding guest experiences.

At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.

We promote our commitment to equality and diversity, avoiding any kind of discrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company.

Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is Towards a sustainable future, from a responsible present.