Program Manager

3420 KNDRL Services Portugal, S.A.; Lisboa; Híbrido; EUR 90 000 - 140 000; Tempo integral

Resumo da oferta

Kyndryl is seeking a senior Transformation Program Leader to define and drive global transformation roadmaps across technology, operations, and people streams. You will act as a trusted advisor to senior client stakeholders and ensure alignment with strategic objectives through disciplined governance and reporting.

With 10–15+ years of experience, you will lead cross-functional teams, manage risks and dependencies, and deliver measurable business value while maintaining executive presence and

Qualificações

• Extensive experience leading large-scale transformation programs across multiple workstreams.
• Proven ability to translate strategy into actionable roadmaps and milestones.
• Strong executive-facing communication and stakeholder influence.

Responsabilidades

• Define and lead the global transformation roadmap aligned with client strategy.
• Translate objectives into initiatives, milestones, and deliverables.
• Ensure integration across technology, operations, people, and processes.
• Establish governance structures and monitor progress with KPIs.

Conhecimentos

Transformation leadership

Stakeholder management

Executive communication

Change management

Strategic planning

Risk management

Team leadership

Multi-workstream

Ferramentas

PMP/PgMP

MS Project

Governance tools

Descrição da oferta de emprego

Who We Are
At Kyndryl, we run and reimagine the mission‑critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI‑powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

• Transformation Program Leadership
  Define and lead the global transformation roadmap, aligned with the client’s strategy
  Translate business objectives into concrete initiatives, milestones, and deliverables
  Ensure consistency and integration across multiple workstreams (technology, operations, people, processes)
• Stakeholder Management (Client‑facing)
  Act as a trusted advisor to senior client stakeholders
  Manage expectations and ensure clear, continuous communication
  Facilitate strategic decision‑making and remove critical roadblocks
• Governance and Performance
  Establish governance structures (steering committees, cadences, reporting)
  Monitor KPIs, risks, dependencies, and overall program progress
  Ensure executive visibility and structured, decision‑oriented reporting
• Risk and Dependency Management
  Identify operational, financial, and organizational risks
  Define and execute mitigation plans
  Ensure active management of interdependencies across initiatives
• Value Delivery and Business Impact
  Ensure program outcomes generate measurable impact (cost, efficiency, growth, experience)
  Track business cases and ROI of initiatives
  Adjust the plan as needed to maximize value
• Team Leadership
  Coordinate multidisciplinary and cross‑functional teams
  Foster accountability, collaboration, and a results‑driven mindset
  Develop team capability and maturity throughout the program

Who You Are

• Experience and Seniority
  10–15+ years of professional experience, including at least: 5–8 years in managing complex, large‑scale transformation programs
  Proven experience in: Multi‑workstream programs (technology, operations, people)
  International or multi‑entity environments
  Preferred background in strategy consulting or business transformation
• Transformation Leadership
  Proven track record leading end‑to‑end transformation programs
  Ability to: Define and execute strategic roadmaps
  Translate business vision into operational delivery
  Experience in contexts such as: Digital transformation, Cost optimization / efficiency programs, Organizational change
• Stakeholder Management (Executive Level)
  Strong experience engaging with: C‑level / Board / Executive sponsors
  Proven ability to: Influence strategic decision‑making
  Manage complex and misaligned stakeholders
  Act as a trusted advisor to the client
• Complex Program Management
  Experience in: Managing programs with high levels of dependencies and risk
  Coordinating multiple teams and vendors
  Strong capability in: Governance setup and steering management
  Financial tracking (budget, ROI, business case)
  Delivery under pressure and against critical deadlines
• Business Value Orientation
  Track record in delivering: Savings / cost take‑out, Productivity gains, Improvement in operational KPIs or customer experience
  Ability to link initiatives to: Measurable financial and strategic impact
• Key Competencies (Must‑have)
  Strategic thinking and transformation vision
  Strong executive communication skills
  Influence and negotiation in complex environments
  Problem structuring and data‑driven decision‑making
  Resilience and ability to manage ambiguity
• Methodologies and Tools
  Solid experience with: Program management frameworks (PMP, PgMP, or equivalent)
  Agile / Hybrid delivery methodologies
  Experience with tools for: Planning, tracking, and executive reporting
• Behavioral Profile
  Strong credibility and executive presence
  High ownership and accountability
  Results‑ and delivery‑oriented mindset
  Ability to lead in environments of change and uncertainty
  Client‑centric, consultative mindset

Being You

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. That’s The Kyndryl Way.

What You Can Expect

Your career with us isn’t just a job—it’s an adventure with purpose. We offer a dynamic, hybrid‑friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best. From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth. We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in‑demand skills to grow your career and achieve your ambitions with access to cutting‑edge learning opportunities—from certifications with Microsoft, Google and Amazon to coaching and hands‑on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success. We want you to thrive here—and we’re committed to helping you do just that.

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