Product Owner, Global Client Workspace & Automation

Alten; Viseu; Presencial; EUR 50 000 - 75 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Professional development

Dynamic multinational environment

Competitive benefits

Resumo da oferta

ALTEN seeks a Product Owner - Workspace to standardize a secure, automated client workspace platform across Windows, macOS, iOS, and AVD. You will drive lifecycle ops for client devices, enforce security baselines, and manage image packages across environments.

You will orchestrate policy rollouts, ensure cost-efficient licensing, and coordinate offshore teams and MSPs, with ServiceNow integration for requests and incident playbooks.

Qualificações

• Experience managing client devices and applications with secure baseline configurations.
• Expertise in Intune and Autopilot; strong knowledge of Conditional Access.
• Automation skills for policy, device, image, and application orchestration.
• Experience directing offshore teams and MSPs via SLAs/KPIs and cost-aware license management.
• Fluent English and a proactive, platform-oriented mindset.

Responsabilidades

• Own the lifecycle operations of client devices (imaging, patching, updating, decommissioning).
• Manage endpoint compliance and security baselines to ensure auditing standards.
• Define and maintain standard client images and application packages across supported platforms (UAT, Production, Updating, and Retirement).
• Manage policies, configurations, and phased rollouts for applications and devices, using defined change windows and pilot groups to minimize risk.
• Align software licensing and entitlements with cost efficiency and compliance requirements.
• Maintain clean identity-to-device mappings and timely de‑provisioning.
• Coordinate delivery with offshore teams and carriers/MSPs.
• Run service reviews and enforce standards to SLAs and SOWs.
• Integrate with ServiceNow (catalog entries, request flows, L1/L2 runbooks, and incident/MI playbooks).

Conhecimentos

Intune

Autopilot

Endpoint management

Automation

Offshore collaboration

Fluent English

Ferramentas

ServiceNow

Descrição da oferta de emprego

ALTEN seeks a Product Owner - Workspace to standardize a secure, automated client workspace platform across Windows, macOS, iOS, and AVD. You will drive lifecycle ops for client devices, enforce security baselines, and manage image packages across environments.

You will orchestrate policy rollouts, ensure cost-efficient licensing, and coordinate offshore teams and MSPs, with ServiceNow integration for requests and incident playbooks.