The Role
At GoCardless we use experimentation to test product changes that directly drive user acquisition, expansion, conversion, and retention through continuous discovery and experimentation. As part of this role, you will work with cross‑functional teams of product managers, designers, engineers, and analysts to test changes in our core product and accelerate revenue growth. Your insights will be turned into actions as your expertise helps drive the future of GoCardless.
Responsibilities
- Work closely with Product Managers and Product Leaders to influence the roadmap for product & growth teams through data‑led insights and recommendations.
- Own and iterate on experiments to generate user insight and drive business metrics, allowing the team to quickly take action on business opportunities.
- Define how we quantitatively evaluate success, setting KPIs, designing tracking to measure what really matters, and delving into the leading indicators of user behaviour.
- Influence the organisation to increase Product Data coverage and implement user‑tracking best practices, acting as a mentor to guide other members of the organisation to become data‑driven.
- Build models of user segmentation, customer lifetime value, etc. to inform strategic product & commercial decisions.
- Continuously innovate on the practices and the tools we rely on to deliver the right insights at the right decision points (A/B testing, SQL analysis, Looker visualisation, amplitude tracking, Python automation, Gemini AI).
Qualifications
- Background working in fast‑paced, product‑driven teams and strong communication of insights to a range of audiences, including senior stakeholders, to drive data‑informed product decisions.
- Self‑starter, focused on results, with a demonstrated background in using analytics to drive understanding, growth, and success of a product.
- Extensive experience owning and developing experiment processes, including running A/B tests, and a very strong understanding of testing and experimental design.
- Extensive experience with data visualisation tools mentioned above and developing compelling visualisations that influence decision making and business understanding.
- Advanced SQL skills and intermediate Python/R skills & experience leveraging AI capabilities to enhance data analysis, automate tasks, and improve decision‑making processes.
Benefits
- Wellbeing – stay healthy with dedicated support and medical cover.
- Work‑away scheme – option to work away from your country of residence for up to 90 days in any 12‑month period.
- Adaptive working – flexibly work around your lifestyle.
- Equity – all permanently employed GoCardless employees receive equity.
- Parental leave – to suit everyone embarking on life’s great adventure.
- Learning budget – lead your own development with an annual learning budget.
- Time off – generous holiday allowance plus 3 annual volunteer days and 4 annual business‑wide wellness days (GC Fridays).
Salary
Base salary range: €32,000 - €48,000.
Diversity & Inclusion
- Female employees – 44%
- Ethnic background – 25%
- Identify as LGBTQIA+ – 9%
- Neurodivergent – 9%
- Disabled – 1%
We’re rooting for you during your application, and GoCardless aims to provide reasonable adjustments to make our recruitment process as remarkable and accessible as we can. Please speak to your Talent Partner if you need extra support.