Process Automation & Low-Code Strategist

EY; Lisboa; Presencial; EUR 42 000 - 66 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Coaching & feedback

Career development

Flexible work style

Resumo da oferta

EY Portugal's Financial Services Consulting practice is seeking a Business Transformation Analyst to support financial institutions in process automation and digital adoption across banking, insurance and asset management sectors. You will gather requirements and help design technology-enabled solutions across multiple domains.

You will work with business and technical teams to translate needs into deliverables, develop AS-IS/TO-BE models, and contribute to testing, backlog management and client

Qualificações

• 2 to 5 years of professional experience in business consulting, business analysis, process transformation or technology-enabled transformation projects.
• Practical experience in requirements gathering, stakeholder management and business analysis activities.
• Experience documenting business requirements, user stories, use cases, process flows, AS-IS and TO-BE models.
• Experience participating in process automation, workflow management or BPM initiatives.
• Experience working with more than one low-code, BPM or automation platform, such as Appian, ServiceNow, Microsoft Power Platform, Pega, OutSystems or Blue Prism.
• Ability to bridge business and technology teams, translating business needs into functional and technical requirements.
• Understanding of process improvement, automation and digital transformation concepts.
• Strong analytical and problem-solving skills.
• Strong communication and stakeholder management capabilities.
• Fluency in English (minimum B2 level).

Responsabilidades

• Gather, analyse and document business and functional requirements through workshops, interviews and stakeholder engagement sessions.
• Support the assessment, redesign and optimization of business processes, identifying automation opportunities and efficiency improvements.
• Document process flows, business requirements, user stories, use cases and functional specifications.
• Develop and maintain AS-IS and TO-BE process models and supporting project documentation.
• Support backlog creation, prioritization and requirements management activities.
• Work closely with business and technical stakeholders to translate requirements into scalable technology-enabled solutions.
• Contribute to the implementation of workflow, BPM and low-code solutions.
• Support solution testing, validation and user acceptance activities.
• Collaborate with project teams to ensure successful delivery of transformation and automation initiatives.
• Prepare project documentation, presentations and client deliverables.
• Participate in client meetings, workshops and collaborative sessions.
• Contribute to process improvement, digital transformation and operational excellence initiatives across Financial Services organizations.

Conhecimentos

Business Analysis

Stakeholder Mgmt

Requirements Gathering

Process Transformation

Low-code Platforms

Ferramentas

Azure DevOps

Jira

Power Platform

Descrição da oferta de emprego

EY Portugal's Financial Services Consulting practice is seeking a Business Transformation Analyst to support financial institutions in process automation and digital adoption across banking, insurance and asset management sectors. You will gather requirements and help design technology-enabled solutions across multiple domains.

You will work with business and technical teams to translate needs into deliverables, develop AS-IS/TO-BE models, and contribute to testing, backlog management and client