Prime waiter / waitress

Paradigma Creative & Hospitality Group; Lisboa; On-site; EUR 11,000 - 17,000; Full time

Job summary

Paradigma Creative & Hospitality Group is seeking a friendly and professional Front of House team member in Lisbon. You will be the first point of contact, delivering warm service and ensuring a seamless guest experience from arrival to departure.

Join a hands-on, concept-driven hospitality group that emphasizes identity, product, and experience across restaurant projects. Fluent Portuguese and English are essential to excel in this fast-paced environment.

Qualifications

• Previous experience in hospitality.
• Fluent in Portuguese and English.
• Ability to work in a fast-paced environment.
• Strong interpersonal communication.
• Attentive to guests and details.

Responsibilities

• Deliver warm, attentive, genuine service.
• Create seamless guest experience from arrival to departure.
• Know the menu, products, and daily specials.
• Communicate clearly with kitchen and team.
• Handle allergies and special requests with care.
• Ensure accuracy in orders and service flow.
• Support a strong team dynamic on the floor.
• Contribute to the energy of the space.
• Identify upselling opportunities naturally.

Skills

Hospitality experience

Communication skills

Team player

Bilingual (Portuguese/English)

Attention to detail

Job description

As part of the front-of-house team, you are the first point of contact with our guests — setting the tone for the experience from the moment they walk in.

This is not just about taking orders. It’s about understanding the rhythm of the room, being present, attentive, and creating a service that feels natural, confident, and consistent.

You are part of the experience.

What You’ll Be Responsible For

• Delivering a warm, attentive and genuine service
• Creating a seamless guest experience from arrival to departure
• Having full knowledge of the menu, product, and daily specials
• Communicating clearly with the kitchen and the team
• Handling allergies and special requests with care and precision
• Ensuring accuracy in orders and service flow
• Contributing to a strong team dynamic on the floor
• Supporting the overall rhythm and energy of the space
• Identifying opportunities to enhance the guest experience (including upselling, naturally and without pressure)

What We’re Looking For

• Previous experience in hospitality
• Strong communication and interpersonal skills
• Comfortable working in fast-paced environments
• A team player with a proactive attitude
• Attention to detail and a sense of responsibility
• Calm under pressure and solution-oriented
• Fluent in Portuguese and English

About Paradigma

We've been shaping the hospitality landscape through a hands-on, concept-driven approach: from idea to operation, we build and manage restaurant projects with a strong focus on identity, product, and experience. More at: www.paradigma.pt