Portuguese Speaking Customer Service Representative - €1.300 A Month

Essence Coaching Group; Viseu; Presencial; EUR 11 000 - 16 000; Tempo integral

Resumo da oferta

A Essence Coaching Group procura um profissional de apoio ao cliente para tratar de consultas via telefone, email e chat, ajudando com reservas, alterações, cancelamentos e questões de pagamento. O objetivo é resolver problemas com eficiência e manter documentação precisa e em conformidade.

O candidato ideal demonstra excelente atendimento ao cliente, comunicação clara e capacidade de trabalhar de forma organizada, mantendo registos precisos e seguindo procedimentos estabelecidos.

Qualificações

• Lidertarefa de atendimento ao cliente via telefone, email e chat, auxiliando com reservas, alterações, cancelamentos e questões de pagamento.
• Resolver problemas de clientes de forma eficiente e profissional, garantindo documentação correta e conformidade.

Responsabilidades

• Lidar com consultas de clientes por telefone, email e chat, auxiliando com reservas, alterações, cancelamentos e questões de pagamento.
• Resolver problemas de clientes de forma eficiente e profissional, assegurando documentação e conformidade de processos.

Descrição da oferta de emprego

Descrição do cargo

Handle customer inquiries via phone, email, and chat, assisting with bookings, changes, cancellations, and payment issues. Resolve customer problems efficiently and professionally, ensuring accurate documentation and compliance.

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