Porto Contract Moderator - Build Online Communities

RapidFix Services; Porto; Sur place; EUR 15 000 - 21 000; Plein temps

Résumé du poste

RapidFix Services in Porto, Portugal is seeking a Contract Moderator to manage our growing online community. You will enforce guidelines, foster engagement, and help maintain a welcoming environment for users.

Responsibilities include monitoring content, responding to inquiries, encouraging interaction, and collaborating with the team to create engaging activities. Fluency in Portuguese is essential, and the role is a contract position starting immediately.

Qualifications

• Experience as moderator or similar role in an online community.
• Excellent written and verbal communication.
• Strong understanding of social media platform features.
• Ability to stay calm and handle difficult situations professionally.
• Fluent in Portuguese (written and spoken).
• Knowledge of Porto preferred but not required.

Responsabilités

• Monitor user-generated content and ensure it aligns with community standards
• Respond to user inquiries and concerns in a timely manner
• Foster a sense of community within the platform by encouraging interaction between users
• Collaborate with other team members to develop engaging content and activities for the community
• Identify and report any potential issues or violations of community guidelines
• Stay up-to-date on industry trends and best practices for online communities

Connaissances

Portuguese fluency

Communication skills

Moderation / community management

Social media understanding

Calm under pressure

Porto knowledge

Description du poste

RapidFix Services in Porto, Portugal is seeking a Contract Moderator to manage our growing online community. You will enforce guidelines, foster engagement, and help maintain a welcoming environment for users.

Responsibilities include monitoring content, responding to inquiries, encouraging interaction, and collaborating with the team to create engaging activities. Fluency in Portuguese is essential, and the role is a contract position starting immediately.