Polish-Speaking Travel Customer Advisor – On-Site Lisbon

Besthire; Lisboa; Presencial; EUR 18 000 - 27 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Full training

Career progression

Multilingual team

Resumo da oferta

Besthire in Lisbon, Portugal is hiring a Polish-speaking Customer Service Advisor to join our Travel team. The role is on-site, starting 24 August 2026, and involves assisting travellers with bookings and trip support.

You will handle inquiries by phone, email, and chat, maintain accurate records, and escalate complex issues to the right teams. Training is provided, with clear career progression paths.

Qualificações

• Polish language fluency required.
• Good communication skills in English for day-to-day work.
• No prior customer service experience required; full training provided.

Responsabilidades

• Answer customer questions by phone, email, and chat.
• Keep accurate records of each interaction.
• Elevate more complex cases to the appropriate team when needed.

Conhecimentos

Polish language

English language

Customer service

Descrição da oferta de emprego

Besthire in Lisbon, Portugal is hiring a Polish-speaking Customer Service Advisor to join our Travel team. The role is on-site, starting 24 August 2026, and involves assisting travellers with bookings and trip support.

You will handle inquiries by phone, email, and chat, maintain accurate records, and escalate complex issues to the right teams. Training is provided, with clear career progression paths.