Polish Customer Advisor for NIKON - Lisbon, Portugal

Sitel; Lisboa; Teletrabalho; EUR 30 000 - 40 000; Tempo integral

Resumo da oferta

A leading customer support company in Lisbon is looking for a Polish Customer Support Representative to assist customers via phone and email. The ideal candidate should be fluent in Polish and possess advanced English skills. This role offers competitive wages, paid training, and opportunities to grow within a fun and engaging work culture.

Serviços

Competitive wages

Paid professional training

Employee discounts

Private healthcare & dental insurance

Growth opportunities

Engaging company initiatives

Qualificações

• Fluent in Polish (C2 level)
• Advanced English skills (C1 level) required
• Strong communication skills with excellent phone and writing skills
• Must be able to learn and solve problems efficiently

Responsabilidades

• Support customers through phone and email
• Troubleshoot and offer solutions to customer inquiries
• Create a positive experience for customers
• Follow management directions and provide feedback

Conhecimentos

Polish language proficiency

English communication

Analytical skills

Problem-solving skills

Descrição da oferta de emprego

Overview

Come and work with us. How about joining a support team of one of the most respected photographic brands? Are you Polish native or fluent with strong English communication skills? Looking to make your career in a multicultural environment in sunny and happy Lisbon? So we have the perfect opportunity for you!

Your future project: join our Polish Customer Support team.

Nikon is one of the world's leading suppliers of products and solutions based on advanced opto-electronics and precision technologies, famous especially for its cameras and binoculars.

Responsibilities

• Support customers by answering their questions regarding products and services via phone and email
• Offering solutions for customers demands by identifying and troubleshooting with the available resources
• Build meaningful relationships, answering customers questions in a courteous, friendly, and professional manner
• Meet and exceed our service quality goals, compliance regulations and productivity targets
• Create amazing experience that people value and we are proud of
• Be responsible to follow the direction of management and provide feedback

Qualifications

• Native or proficient level of Polish (C2)
• Advanced level of English (at least C1) both verbal and written
• Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
• Analytical and problem solving skills with strong attention to detail
• Desire to learn and advance, be a curious investigator and problem solver
• High-speed internet access and appropriate conditions for remote work
• Must hold EU citizenship or valid work permit for Portugal
• Be a local candidate or willing to relocate to sunny Lisbon, Portugal

Benefits

• Competitive wages
• Paid professional training
• Employee discounts
• Private healthcare & dental insurance (after six months of employment)
• Growth opportunities through various development programs
• Fun and engaging company-wide initiatives, including our EverBetter wellness program
• Job stability
• Life-long skills and experience
• Excellent work culture

Go further with Foundever

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.

Apply today!