Plant & Customer Quality Engineer (M/F/D)

BorgWarner Turbo Systems LLC; Viana do Castelo; On-site; EUR 42,000 - 65,000; Full time

Job summary

BorgWarner PowerDrive Systems in Portugal is seeking a Plant & Customer Quality Engineer for our new production plant in Viana. The role focuses on quality leadership across plant and customer interfaces, driving problem-solving and continuous improvement to ensure product quality and compliance with customer requirements.

Applicants should hold an Engineering degree with 2+ years in plant or customer quality roles, and be fluent in English and Portuguese.

Qualifications

• Degree in Engineering.
• Two or more years of experience as Plant Quality Engineer and/or Customer Quality Engineer (automotive experience is a plus).
• Strong knowledge of quality tools: 8D, FMEA, SPC, MSA, APQP, PPAP.
• IATF 16949 qualification is a plus.
• Familiarity with industry standards (VDA 6.3, ISO 9001).
• Ability to read and interpret technical drawings.
• Experience in working with customers to resolve quality concerns and improve product performance.
• Fluent in English and Portuguese.
• Strong analytical and problem-solving mindset.
• Excellent communication and customer management skills.

Responsibilities

• Support the introduction of new products and processes, ensuring compliance with customer requirements.
• Lead problem solving activities for internal and external quality issues (8D, Ishikawa, 5Whys).
• Keep production quality KPI’s updated (PPM, Scrap, FTQ, RPPM, Block stock, Quality Claims).
• Work with production teams in identifying root causes and corrective actions.
• Participate in continuous improvement projects to reduce defects and increase efficiency.

Skills

8D Problem Solving

FMEA

SPC

MSA

APQP

PPAP

Education

Engineering degree

Job description

Reliably delivering what’s needed today
There are few challenges as important today as creating solutions that support a cleaner, more energy-efficient world. This requires a commitment to constantly improve the transportation of people and things. We, at BorgWarner, made that commitment decades ago and have since been creating technologies to improve efficiency, emissions and performance in all types of vehicles.

Constantly pursuing what’s next
Our proven track record has made us industry leader in clean, energy-efficient propulsion system solutions for combustion, hybrid and electric vehicles. We uncover strong trends and use smart science and technology to address a future based on varying regulations, consumer demands and automaker requirements.

Product leadership that’s changing the world
Our employees have earned trusted partnerships with customers and suppliers around the world. We leverage these relationships to gain a deeper understanding of the challenges at hand and then do what it takes to develop the next solution. Our strong operations and commercialization expertise result in high volume availability of competitive, efficient products that truly drive change.

BorgWarner PowerDrive Systems is currently looking for “dynamic, results driven” individual to join as Plant & Customer Quality Engineer at our new production plant in Viana, Portugal.

Key Accountabilities:

Plant Quality

• Support the introduction of new products and processes, ensuring compliance with customer requirements.
• Lead problem solving activities for internal and external quality issues (8D, Ishikawa, 5Whys) ensuring effective resolution.
• Keep production quality KPI’s updated (PPM, Scrap, FTQ, RPPM, Block stock, Quality Claims).
• Work with production and manufacturing Teams in identifying route causes and implementing corrective actions.
• Actively participate in continuous improvement projects, identifying opportunities to reduce defects and increase efficiency.
• Train and support production Teams on quality best practices and problem-solving methodologies.
• Ensure PDT (temporary deviations) are in place for each product or process deviation.
• Plan and analyse statistical process data to ensure the stability of manufacturing process.
• Define and validate control plans to ensure product quality is according to the customer requirement.

Customer Quality

• Responsible for PPAP documentation and responsible for annual project requalification.
• Participate in customer meetings and plant visits related to quality issues acting as the main point of contact.
• Monitor and analyse quality indicators such as PPM, RPPM, Scrap, and FTQ to ensure products meet defined quality standards.

Other Responsibilities

• Comply with safety, quality, productivity, hygiene and environmental prevention standards
• Comply with the organization's rules and internal regulations: Code of Ethics, Practice and Schedule
• Respect workplace safety and cleanliness rules
• Respect and comply with environmental policy rules
• Perform other duties and tasks on assigned special projects and assignments not included in the activity for which was hired, when the needs or convenience of the service justify it, for the period necessary for the said needs or conveniences of service.

Education

• Academic Background Degree in Engineering
• Professional Experience Two or more years of experience as Plant Quality Engineer and/or Customer Quality Engineer (in automotive industry is a plus)
• Hard/Technical Skills Strong knowledge of problem-solving tools (8D, FMEA, SPC, MSA, APQP, PPAP).
• IATF 16949 qualification (is a plus)
• Familiarity with industry standards (VDA 6.3, ISO 9001)
• Ability to read and interpret Technical drawing
• Experience in working with customers to resolve quality concerns and improve product performance.
• Strong analytical and problem-solving mindset.
• Fluent in English
• Fluent in Portuguese
• Soft Skills Excellent communication and customer management skills.
• Ability to work autonomously and drive improvements proactively.
• Resilience and ability to manage stressful situations effectively.
• Teamwork and cross-functional collaboration mindset.

Quality Decision

• Manages Conflicts
• Drives Results
• Interpersonal savvy
• Manages Complexity

Carefully read the BorgWarner Privacy Policy before using this website. Your ability to access and use this website and apply for a job at BorgWarner are conditioned on your acceptance and compliance with these terms.