Plant & Customer Quality Engineer - Drive Defect-Free

BorgWarner; Viana do Castelo; On-site; EUR 42,000 - 64,000; Full time

Job summary

BorgWarner PowerDrive Systems in Viana, Portugal is seeking a dynamic Plant & Customer Quality Engineer to join our new production plant. You will drive quality across plant and customer interfaces, lead problem solving, and ensure product quality meets customer requirements.

PPAP, annual project requalification, and continuous improvement initiatives will be part of your responsibilities. Fluent English and Portuguese, strong analytical mindset, and ability to read technical drawings are

Qualifications

• Degree in Engineering.
• Two or more years of experience as Plant Quality Engineer and/or Customer Quality Engineer (automotive experience is a plus).
• Fluent in English and Portuguese.

Responsibilities

• Support the introduction of new products and processes, ensuring compliance with customer requirements.
• Lead problem solving activities for internal and external quality issues (8D, Ishikawa, 5Whys) ensuring effective resolution.
• Keep production quality KPI's updated (PPM, Scrap, FTQ, RPPM, Block stock, Quality Claims).
• Work with production and manufacturing teams in identifying root causes and implementing corrective actions.
• Actively participate in continuous improvement projects, identifying opportunities to reduce defects and increase efficiency.
• Train and support production teams on quality best practices and problem-solving methodologies.
• Ensure PDT (temporary deviations) are in place for each product or process deviation.
• Plan and analyse statistical process data to ensure the stability of manufacturing process.
• Define and validate control plans to ensure product quality is according to the customer requirement.
• Participate in customer meetings and plant visits related to quality issues acting as the main point of contact.
• Monitor and analyse quality indicators such as PPM, RPPM, Scrap, and FTQ to ensure products meet defined quality standards.

Skills

Quality engineering

Problem solving

English

Portuguese

Autonomous work

Teamwork

Communication

Education

Degree in Engineering

Tools

IATF 16949

Job description

BorgWarner PowerDrive Systems in Viana, Portugal is seeking a dynamic Plant & Customer Quality Engineer to join our new production plant. You will drive quality across plant and customer interfaces, lead problem solving, and ensure product quality meets customer requirements.

PPAP, annual project requalification, and continuous improvement initiatives will be part of your responsibilities. Fluent English and Portuguese, strong analytical mindset, and ability to read technical drawings are